1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Facebook Arrow Download Button Not Showing Anymore
When I would browse images on Facebook there would be an arrow to click to download the image. Now that is gone and I have to click and drag the image to save onto desktop. I checked settings and saw that FB was switched off (not sure why) so I switched it back on but the arrow to download still isn't there.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
For the better understanding it'll be great to see a screenshot with the error.
Asking for a clip
Dear Admin, I am developing a clip calling for protecting wildlife. I found this clip
(on savefrom.net) really interesting and expected it would be part of the longer clip. Could you please kindly share me the good quality file? If yes, please send me at: bao.thaiminh@wwf.org.vn
Thanks a million.
Thai Minh Bao
Hello, you can download this video through the Savefrom.Net website or by installing the extension in your browser:
i can download only 128kbps quality on soundcloud. how do i change it to 320kbps quality?
i can't download 320kbps quality. please help.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
Здравствуйте, сайт и расширение Savefrom.Net не скачивают прямые трансляции, нет технической возможности.
Hello, the version of the program?
What is your OS?
Could you please send a few links you can't download. We will check it out.
Please, send some screenshots of the app showing how you download a video.
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