1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, install our Ummy Video Downloader program, using it you can download high quality video with sound: http://videodownloader.ummy.net/en/#what-block
Browser: Opera-Webkit 670 Windows User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.132 Safari/537.36 OPR/67.0.3575.97 Extension: opera-chromium 8.80
I can not download videos from Facebook I have the extension installed
Hello, Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
no se puede obtener el tamaño del archivo para descargar en ok.ru
Desde hace dos semanas de repente en el apartado de descargar el archivo no sale el peso del archivo y no descarga nada.Antes se podia.Hay algun problema? GRACIAS.....
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Hello, unfortunately we can not influence this, downloading is done directly from Youtube.
It is the site Youtube gives with this name.
Not working. Did literally 2 min. ago. Button shows but no links available??
No clue what happened, in version 8.80.2, was getting some music and no links were shown besides the Ummy links. No idea whats up.
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
I can't use https://comixify.ai/ anymore
I can't upload my pictures for the comics effet since monday.
I see people can, not me anymore
How can i resolve the problem? I need this app for my personal work.
Im on Linux Mint / Firefox
Thanks for help
Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net
Service d'assistance aux clients par UserEcho
