Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+5
Fixed

Download FFmpeg error. FFmpeg checksum error.

thisis vize 8 aastat tagasi uuendaja Aleksandr 8 aastat tagasi 2

Если пытаюсь загрузить видео 1080 с Ютуб с помошью add-on, получаю ошибку Download FFmpeg error. FFmpeg checksum error. Раньше работало, но вдруг перестало где-то неделю или две назад.
Та же проблема при попытке загрузить видео других размеров in cases when there is no file size shown against the video size in the add-on dropdown. video size on the left, file size on the right in the dropdown. so for those videos that have no file size specified, same error occurs. If file size is shown for anything other than 1080, video will download.
Браузер Firefox 50
Savefrom helper 6.85

Vasta
Aleksandr 8 aastat tagasi

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

+5
Answered

how to download youtube with subtitles

Nor 8 aastat tagasi uuendaja Aleksandr 8 aastat tagasi 4
Vasta
Aleksandr 8 aastat tagasi

Hello, Subtitles can only be downloaded if they are connected to a video and not created automatically.
You can download them via: http://en.savefrom.net or SaveFrom.net Helper (extension).

Subtitles can be downloaded in an xml format.

Vasta
Aleksandr 8 aastat tagasi

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

+5
Fixed

it always said "no links were found" i reinstall it many times but nothing change :(

barulhenta 9 aastat tagasi uuendaja Aleksandr 8 aastat tagasi 2

it always said "no links were found" i reinstall it many times but nothing change :(

Vasta
Aleksandr 8 aastat tagasi

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

+5
Fixed

I can't download any video from facebook just since today, I get a message ( links were not found) .... Browser: Firefox 47.0 Windows 7 User Agent: Mozilla/5.0 (Windows NT 6.1; rv:47.0) Gecko/20100101 Firefox/47.0 Extension: ff-sf 6.35

me too 9 aastat tagasi uuendaja Aleksandr 8 aastat tagasi 4

I can't download any video from facebook just since today, I get a message ( links were not found) .... Browser: Firefox 47.0 Windows 7 User Agent: Mozilla/5.0 (Windows NT 6.1; rv:47.0) Gecko/20100101 Firefox/47.0 Extension: ff-sf 6.35

Vasta
Aleksandr 8 aastat tagasi

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.

Best, SaveFrom.net Team

+5
Answered

no longer support instagram?

lian317188 9 aastat tagasi uuendaja Aleksandr 8 aastat tagasi 2

Tomorrow night still worked but in this morning it says don't support instagram. Why?

Vasta
Aleksandr 8 aastat tagasi

Hello,
Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team

+5
Thanks

you are have the best site in the world. Thank you very much i and mum is very happy

YOUR BEST DOWNLOAD GIRL 13 aastat tagasi uuendaja Лемур 10 aastat tagasi 1
we are very happy
+5
Fixed

cannot download facebook video

Udit Kandari 9 aastat tagasi uuendaja Aleksandr 9 aastat tagasi 2
Vasta
Aleksandr 9 aastat tagasi

Hello,

The issue is fixed, no worries.

You can download Facebook videos via SaveFrom.net for now: http://en.savefrom.net

If you wish to use our extension, please wait for a bit — it will be ok with the next release.

+5
Fixed

I can´t download from soundcloud anymore

Bernardo Manuel Flores de la C 11 aastat tagasi uuendaja Aleksandr 9 aastat tagasi 2
I can´t download music from soundcloud, maybe soundcloud update his web and now just i can´t download music :(. Please update you service savefrom.net.
Vasta
Aleksandr 9 aastat tagasi
Please specify address of the page (URL) from where you try to download the file. version of your browser and the extension?
+5
Fixed

instagram download button not appearing

stuffed crust pizza 9 aastat tagasi uuendaja Aleksandr 9 aastat tagasi 2

extension was great until the instagram download button just disappeared

Vasta
Aleksandr 9 aastat tagasi

Hello.

Sorry for inconvenience we caused. We will try to fix it ASAP.