Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+3
Solucionado

i DON'T download from instagram.com

alb2481 hace 9 años actualizado por Aleksandr hace 8 años 2
Respuesta
Aleksandr hace 8 años

Hello,
Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.

Best, SaveFrom.net Team

+3
Solucionado

VK downloading file name

dawe299 hace 9 años actualizado por Aleksandr hace 8 años 2

When I download an .mp3 file from VK, I don't have the file name, just random number and letters. It's not a big problem, but I can feel better, if this problem will fix for me. My SaveFrom.net and Bowers version:


  • Browser: Chrome 50.0.2661 Windows 10
  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/50.0.2661.102 Safari/537.36
  • Extension: userjs-chrome 6.20.2

I hope you can fix the problem. Thanks for all! (Sorry for my english, it's not perfect ;))

Respuesta
Aleksandr hace 8 años

Hello.

Visit Tampermonkey settings, including mode settings "Advanced"
click Downloads BETA, on Download Mode: browser api

Reload this TM should work.

+3
Denegado

great, great and great. it will be the greatest if it converts to mp3 too.

adnan afzal hace 12 años actualizado por Aleksandr hace 9 años 6
its the best online converter that does not take time for converting and also downloads videos in best quality. it should also be converting to mp3. then i guarantee that there will be no match for this. i have used many online and offline converters but it is the best best best. (sonetimes we have to refresh the page for converting otherwise it downloads videos in html format sometimes.)
Respuesta
Aleksandr hace 9 años
Hello!
For these purposes, use our program: http://videodownloader.ummy.net
+3
Respuestas

Can't download from VK

Дима Комарь hace 11 años actualizado por Maksym hace 11 años 0

I can't download any music or videos from VK, since firefox was updated from Firefox 22 to Firefox 23. When I start the download, a window apears "save as...", than select any folder click on save and the window closed and nothing happens.

P.S. Sorry for my bad english, languages aren't my strength.


Respuesta
Maksym hace 11 años

Hello, we'll try to fix it ASAP.

+3
Solucionado

Can't able to download some videos from youtube.

NILESH MATHUR hace 9 años actualizado por Aleksandr hace 9 años 2

Such as Michael Jackson's Thriller. It says 'File not found. File has either been deleted, or you entered the wrong URL.' Seriously! I was watching it, no one deleted it. Please fix, same happened for some other vidoes also.

Respuesta
Aleksandr hace 9 años

Hello, in order to help you better I need the following information.

Please, let me know me the name and version of your browser and version of the extension, all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

+3
Solucionado

no aparecen los enlaces en facebook

Carlos Velasquez hace 9 años actualizado por Aleksandr hace 9 años 2

me sale el boton pero al precionarlo me dicee no se an encontraado enlaces

Respuesta
Aleksandr hace 9 años

Hello, The issue is fixed, no worries.

You can download Facebook videos via SaveFrom.net for now: http://en.savefrom.net

If you wish to use our extension, please wait for a bit — it will be ok with the next release.

+3
Solucionado

https://www.youtube.com/watch?v=OR-0wptI_u0 can't download. It gives an error message

TheRunner75 hace 10 años actualizado por Aleksandr hace 9 años 2
https://www.youtube.com/watch?v=OR-0wptI_u0
I got an error message every time
Respuesta
Aleksandr hace 9 años
Hi. We'll try to fix ASAP.
+3
Solucionado

https://youtu.be/-5DF-tmd2Zw?t=4

Снежинка Димитрова hace 9 años actualizado por Aleksandr hace 9 años 2
Respuesta
Aleksandr hace 9 años
Здравствуйте, для более эффективной помощи мне нужна следующая информация.
Подскажите название и версии браузера, а так же версию расширения, данную информацию можно узнать пройдя по ссылке: http://ru.savefrom.net/user.php?info=1
Чем вы скачиваете расширением или сайтом?

+3
Respuestas

How to download a video from youtube.com in HD quality ?

Deepak Gupta hace 10 años actualizado por Aleksandr hace 9 años 2
Respuesta
Aleksandr hace 9 años
Hi, install Ummy Video Downloader: http://videodownloader.ummy.net

+3
Respuestas

Helper addon not recognized?

ionic__ hace 12 años actualizado por Лемур hace 10 años 3
Your webpage does not seem to be able to identify my Firefox's Savefrom helper addon. I installed it and I still can't download any video in HD (still telling me to download the addon).
This was not the case with the earlier version of the plugin (1.4 if I recall correctly).
Any help / thoughts?
Respuesta
Лемур hace 10 años
what is your current version of the extension?