1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, Subtitles can only be downloaded if they are connected to a video and not created automatically.
You can download them via: http://en.savefrom.net or SaveFrom.net Helper (extension).
Subtitles can be downloaded in an xml format.
Hello, in order to download MP3 from Youtube you need to install our program Ummy Video Downloader,
Also with the help of it you can download videos in high quality with sound: https://videodownloader.ummy.net
the site no longer works
I can't download videos. I'm using firefox esr on kali linux 2016.2. The plugin is really useless. It never worked. You really need to work on this site.
Hello, Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.
repeat
thanks for helping but why it repeats downloading firs file instade of that one we need
Ex: I want to download afghanstar episode 7 but episode 1 get start to downlod
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
No music download on the www.ok.ru
No music download on the www.ok.ru (Opera browser)
Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
Hello, In order to download MP3 from YouTube you need to instal our Ummy Video Downloader. This useful tool will help you download
both HD and MP3 from YouTube: http://videodownloader.ummy.net
Browser: Chrome 58.0.3029 Windows 8 User Agent: Mozilla/5.0 (Windows NT 6.2; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 Extension: userjs-chrome 7.40.2 IF I TRY TO DOWNLOAD YOUTUBE VIDEO ERROR SYMBOL COMES
ERROR SYMBOL COMES WHEN I TRY TO DOWNLOAD
Hello, Could you please send a few links you can't download. We will check it out.
Please send a screenshot of the error.
Cant download
WHY WILL IT NOT LET ME DOWNLOAD DIXIE CHICKS!!!!!!!! its the only artist ive encountered that wont allow me to save
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
Servicio de atención al cliente por UserEcho
