Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Answered

https://www.youtube.com/watch?v=u0EGrcvxcTI

Jasa Arifan 9 years ago updated by Aleksandr 9 years ago 2

how I can download that vidio with indonesian subtitle.?

Answer
Aleksandr 9 years ago

Hello, in this video are no subtitles.

0
Not a bug

Problem with YouTube Download

Prudence Gallagher 10 years ago updated by Aleksandr 10 years ago 2
Win7/64 Home, Firefox35.01 and Opera 16, SaveFromNet latest version: The video on https://www.youtube.com/watch?v=LeR4rb8hlDI cannot be downloaded, because no links could be found. It also did not help to refresh links. SaveFromNet works on other pages and sites like a charm, thanks by the way for your wonderful addon.
Answer
Aleksandr 10 years ago
Hello, this file can not be downloaded through our service. Try to use program to download streaming media files.
0
Answered

First run page in Opera 12.

Olav Hovet 10 years ago updated by Aleksandr 10 years ago 4
I am using Opera 12. Is there a way to get rid of your web page that pop up as first run every time i have deleted my browsing data?? Your extension is the only one I use that act like this.
Best regards
O.Hovet
Answer
Aleksandr 10 years ago
Hi, browser menu, settings, general settings, basic, startup, home. Set the page that you need.
0
Declined

Please let us download webm 480p high quality from vevo

Muhammad Bilal Miraj Din 10 years ago updated by Aleksandr 10 years ago 2
webm 480p quality must be available for download...
Answer
Aleksandr 10 years ago
Hello. Perhaps, we'll do that soon.
0
Answered

How to download The Green Hornet from YouTube

David Remmers 10 years ago updated by Aleksandr 9 years ago 13

Hello, I was wondering if anyone there could tell me if I could download all 26 episodes of The Green Hornet from YouTube in one download. Thank you.
David

Answer
Aleksandr 9 years ago
Hello. Send a link to the playlist that you can not download.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
0
Fixed

Не скачивает музыку

ирина солдаткина 10 years ago updated by Aleksandr 10 years ago 2
В майле ваще пропал помощник ,в одноклассниках давно пустые файлы скачиваются.Что делать?
Answer
Aleksandr 10 years ago
Здравствуйте, скорее всего вы пользуетесь браузером Google Chrome.
В настройках помощника нужно поставить галочку в пункте "Расширенный режим закачки".
Переустановите расширение прежде удалив предыдущий. Удалите Tampermonkey из расширений.
Установите заново.
Как установить помощник в браузер Google Chrome прочтите здесь:
http://ru.savefrom.net/faq.php#ext_inst_chrome
0
Answered

download failed from daily motion what can i do please help

zaynaJR 10 years ago updated by Aleksandr 9 years ago 2

i can't download from daily motion what can i do
the download failed

Answer
Aleksandr 9 years ago
Hello, give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
0
Thanks

I have never seen easy downloader than yours. keep it up. thank you.

Tesfa Zion 10 years ago updated by Aleksandr 10 years ago 2
Answer
Aleksandr 10 years ago
Thank you for using our resource.
0
Answered

Virus reddin software.

Scott Shuppert 10 years ago updated by Aleksandr 10 years ago 2
Becareful the downloaded version of this software contains the Win32/Bundled.toolbar.Yandex -- STAY AWAY
Answer
Aleksandr 10 years ago
Hello, our files are free of viruses, in this you can see for yourself, for example here: 
https://www.virustotal.com/ru/file/41f353a38d899a93b3488e1a370fa45e6df6316ce0bb2e57b900d6af5d874422/analysis/1418301707/
0
Answered

api.cloud impossible de telecharger les vidéos

Doudou Passtek 10 years ago updated by Aleksandr 9 years ago 3

il est visiblement impossible de telecharger les vidéos issues de api.cloud

Answer
Aleksandr 9 years ago
Hello, this site is not in the list of supported resources, a list can be found here: http://en.savefrom.net