Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Fixed

Не работает с музыкой на одноклассниках :(

Mantigoma 10 years ago updated by Aleksandr 9 years ago 2
Не работает с музыкой на одноклассниках :(
Answer
Aleksandr 9 years ago
Здравствуйте, подскажите название и версию браузера, а так же версию помощника, данную информацию можно узнать пройдя по ссылке: http://ru.savefrom.net/user.php?info=1
Пришлите ссылку на файл который не удается скачать.
0
Fixed

Successful installation page won't go away

Greg Gathright 10 years ago updated by Aleksandr 9 years ago 2
I have succesfully installed SaveFrom in Safari. The page that tells me it successfully installed keeps appearing on startup. I can click on the "X" and it goes away, but I need it to stop appearing.
Answer
Aleksandr 9 years ago
Hello, maybe this video will help:

0
Fixed

Не работает расширение

Vovka Golish 10 years ago updated by Aleksandr 9 years ago 2
Не работает расширение везде в контакте (Firefox 37.0.1, SaveFrom.net ver. 4.90)
Извините, я написал что при включённом английском языке не работает, я ошибся, оно со всеми перестало работать, не знаю почему :С
Answer
Aleksandr 9 years ago
Здравствуйте, попробуйте выключить и включить расширение, если не поможет переустановите расширение прежде удалив прежний.
Перед тем как это случилось у вас не было ни каких неприятностей с компьютером или браузером?
0
Fixed

bug fix extension in chrome browser and firefox extension

Muhammad Syaefulamin 9 years ago updated by Aleksandr 9 years ago 5

bug fix extension in chrome browser and firefox extension

Answer
Aleksandr 9 years ago
Hello, give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
0
Not a bug

I cant download From a website (Link:http://www.cartoonarabi.com/watch.php?vid=43ac2e064)

Guest User 9 years ago updated by Aleksandr 9 years ago 2
Browser: mozilla firefox Version:Mozilla Firefox, Firefox Mobile (version 24.0 and later) Link:http://www.cartoonarabi./watch.php?vid=43ac2e064
Answer
Aleksandr 9 years ago
Hello, this site is not in the list of supported resources, with a list can be found here: http://en.savefrom.net

0
Fixed

Why can't down from facebook

Asiao Huo 10 years ago updated by Aleksandr 9 years ago 2

after instaal i cannot download from facebook

Answer
Aleksandr 9 years ago
Hello, give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
0
Answered

es increible de lo mejor sigan asi

Elena Rodriguez 10 years ago updated by Aleksandr 9 years ago 2

Es lo mejor

Answer
Aleksandr 9 years ago
Hello, please give details.
I do not quite understand your message.
0
Fixed

Https://www.youtube.com/watch?v=y8eV3FbiWHM https://www.youtube.com/watch?v=fpCFDV5Gy0E https://www.youtube.com/watch?v=4Ueo4r-ZnX8

Yosafira Alma 9 years ago updated by Aleksandr 9 years ago 2

why this videos cant be downloaded, please fix it thanks

Answer
Aleksandr 9 years ago

Hi. We'll try to fix it ASAP.

0
Answered

hello, problem in downloading video

Chndrn Mano 9 years ago updated by Aleksandr 9 years ago 2

i can'tdownload the vidoe from tamilgun website. kindly check it out plz. last time i can download the vidoe from there. bt once i upgrade im facing this kind of problem

Answer
Aleksandr 9 years ago
Hello, this site is not in the list of supported resources, with a list can be found here: http://en.savefrom.net
0
Fixed

All I get is "Failed to make the request. Try again." It worked just fine yesterday.

Debra Peak 9 years ago updated by Aleksandr 9 years ago 2
Answer
Aleksandr 9 years ago
Hello, you are downloading through the site Savefrom.Net?
Install our expansion and download directly from the site: http://en.savefrom.net/user.php