Savefrom(EN) / SaveFrom.net

Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

Or leave us a private message

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Under review

We cannot afford Ummy VD; your help please!

7 years ago • updated by 7 years ago • 1

Greetings!

I am downloading Divine for very elders and basic and general information for children and young adolescents; free of charge. So, you may help me, by merging both Audio and Video of non-standard formats such as 480p, 1080p, 1440p etc. as I cannot afford Ummy Video Downloader and I cannot mux Audio and Video of non-english filenamed files.

Regards,

RS.

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Answer

7 years ago

Hello, unfortunately not, we can not help you with this.

Under review

When I'm Pressed The Download Is Not Work.

7 years ago • updated by 7 years ago • 1

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Answer

7 years ago

Hello, Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error.

Under review

No links were found.

7 years ago • updated by 7 years ago • 6

Browser: Safari 11.0.3 Mac OS X

User Agent: Mozilla/5.0 (Macintosh;

Intel Mac OS X 10_13_3) AppleWebKit/604.5.6 (KHTML, like Gecko)

Version/11.0.3 Safari/604.5.6

Extension: safari 7.66

What to do?

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Answer

7 years ago

Hello, send a couple of links to the files that you can not download "for the test."

Under review

Mp3 doesn't work... Not the first time...

7 years ago • updated by 7 years ago • 1

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Answer

7 years ago

Hello, in order to download MP3 from Youtube you need to install our program Ummy Video Downloader,
Also with the help of it you can download videos in high quality with sound: https://videodownloader.ummy.net

Under review

Have loved your APP, use it on Ipad.... Sadly, Savefromnet no longer works with Ipads or Iphones. Do you have any suggestions as to where or who willl take their place?

7 years ago • updated by 7 years ago • 1

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Answer

7 years ago

Hello, unfortunately not.

Under review

when we want to downloade 360 mb then why it goes one new tab

7 years ago • updated by 7 years ago • 1

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Answer

7 years ago

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

Under review

Can not download large youtube videos, It say"The download link not find".

7 years ago • updated by 7 years ago • 1

No problem for small videos. Anybody has the same problem?

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Answer

7 years ago

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!