Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+1
Wird überprüft

Facebook videos are not working for downloads anymore, says no link exists after clicking on green arrow.

onetimeposter vor 7 Jahren aktualisiert von Aleksandr vor 7 Jahren 1
Antwort
Aleksandr vor 7 Jahren

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

+1
Wird überprüft

Download Links not found - Facebook

a vor 7 Jahren aktualisiert von Aleksandr vor 7 Jahren 2

Facebook module does not work in both: addon and your website.

Fix this asap pls :)

Antwort
Aleksandr vor 7 Jahren

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team

+1
Wird überprüft

I can't download youtube videos anymore...It just says download failed

tshwarelo joel vor 7 Jahren aktualisiert von Aleksandr vor 7 Jahren 1
Antwort
Aleksandr vor 7 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

+1
Wird überprüft

still doesn't download ok.ru videos from chrome, keep asking me to download helpers and extension for nothing!

magaliauvray vor 7 Jahren aktualisiert von Aleksandr vor 7 Jahren 1
Antwort
Aleksandr vor 7 Jahren

Hello, to download the video from the OK you need to install the extension.

Do you have an extension?

+1
Wird überprüft

Download for MacBook

Mark Muhammad vor 7 Jahren aktualisiert von Aleksandr vor 7 Jahren 1

I have a MacBook IOS 10 and I can't download anything, my Mac is saying that they don't support this extension 

Antwort
Aleksandr vor 7 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

+1
Wird überprüft

No Links Were Found message in FB. Browser: Chrome 64.0.3282 Windows User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36 Extension: userjs-chrome 7.58.2

Savannah7 vor 8 Jahren aktualisiert von Aleksandr vor 8 Jahren 1

I can't download in Facebook. I get a "No Links were Found Message" I have the green arrow, just won't download. 

Antwort
Aleksandr vor 8 Jahren

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team

+1
Wird überprüft

asdf

notmyrealemail vor 8 Jahren aktualisiert von Aleksandr vor 8 Jahren 2
  • Browser: Chrome 65.0.3325 Windows
  • User Agent: Mozilla / 5.0 (Windows NT 6.1; Win64; x64) AppleWebKit / 537.36 (KHTML, like Gecko) Chrome / 65.0.3325.146 Safari / 537.36
  • Extension: userjs-chrome 7.58.2

UPDATED CHROME AND SINCE , ALL INSTAGRAM PICTURES / SAVE ARROW BUTTON CLICKS ,,TAKES THE IMAGE TO A NEW PAGE INSTEAD OF INSTANTLY DOWNLOADING THE IMAGE

Antwort
Aleksandr vor 8 Jahren

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

For the better understanding it'll be great to see a screenshot with the error.

+1
Wird überprüft

Não quer mais baixar vídeo nenhum. Site com defeito

Cleiton Henrique De Paulo Fran vor 8 Jahren aktualisiert von Aleksandr vor 8 Jahren 1
Antwort
Aleksandr vor 8 Jahren

Hello, Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

+1
Wird überprüft

DOWNLOADS IN MP4 360

moppet vor 8 Jahren aktualisiert von Aleksandr vor 8 Jahren 8

On the savefromnet website when I try and download a youtube clip that's in MP4 360 it goes straight to playback instead and doesn't download it. Sometimes I prefer to use 360 instead of 1080p

Antwort
Aleksandr vor 8 Jahren

Hello, after showing the playback, click on the video with the right button and save as.

+1
Wird überprüft

add an option to download in mp3,mp4 files and more options on downloading 240 360 480 720 1080 formats on the video

Monoterium Leh Mono vor 8 Jahren aktualisiert von Aleksandr vor 8 Jahren 1
Antwort
Aleksandr vor 8 Jahren

Hello, in order to download MP3 from Youtube you need to install our program Ummy Video Downloader,
Also with the help of it you can download videos in high quality with sound: https://videodownloader.ummy.net