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Download Problem After Advt is flashed

Cuser 1 year ago • updated by Aleksandr 1 year ago 3

If I am pasting my link after the advt. is flashed, it takes much time and then says some unknown error occured. Again I am refreshing the webpage en.savefrom.net and then pasting before the flashing of advt. Then download option shows up.

Answer

Answer
Under review

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

Answer
Under review

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

This problem happens with any website not just Instagram or YouTube. For instance here I have used an Instagram link. 

My device and browser information being: 

Browser: Chrome Mobile 63.0.3239 Android

User Agent: Mozilla/5.0 (Linux; Android 4.4.2; Panasonic P55 Novo Build/KOT49H) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.83 Mobile Safari/537.36


Attaching Screenshots

Long_Loading_Time

Taking Long Loading time after advt is flashed
Error_MessageError Message shown after long loading
Pasting_Link_Before_advt_flashedThis time I have pasted the link before the flashing of advt.

Check the bug and try fixing it.


Thank you for the information.

Our developers will find out what could be the problem and try to fix it.