- Savefrom(EN)
-
Bugs
Download Problem After Advt is flashed
If I am pasting my link after the advt. is flashed, it takes much time and then says some unknown error occured. Again I am refreshing the webpage en.savefrom.net and then pasting before the flashing of advt. Then download option shows up.
Answer
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
For the better understanding it'll be great to see a screenshot with the error.
This problem happens with any website not just Instagram or YouTube. For instance here I have used an Instagram link.
My device and browser information being:
Browser: Chrome Mobile 63.0.3239 Android
User Agent: Mozilla/5.0 (Linux; Android 4.4.2; Panasonic P55 Novo Build/KOT49H) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.83 Mobile Safari/537.36
Attaching Screenshots
Error Message shown after long loading 
This time I have pasted the link before the flashing of advt.Check the bug and try fixing it.
Thank you for the information.
Our developers will find out what could be the problem and try to fix it.
Customer support service by UserEcho
Hello, in order to help you better I need the following information.
Could you please send a few links you can't download. We will check it out.Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
For the better understanding it'll be great to see a screenshot with the error.