Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Beantwortet

i have a problem with downloading

Jmk James vor 10 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2
Antwort
Aleksandr vor 10 Jahren
Hello.give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
0
Fixed

Google Chrome/SaverForm extension/I cant download videos in Facebook

Guillermo Balvanera vor 10 Jahren • aktualisiert von Aleksandr vor 9 Jahren • 2
Antwort
Aleksandr vor 9 Jahren

Hello. Reinstall the extension,

remove the Tampermonkey extension and Install SaveFrom.net Helper again.

How to install the extension to Google Chrome browser read here: http://en.savefrom.net/faq.php#ext_inst_chrome

0
Beantwortet

What are ".aac" files and how do I play them or re-package them into a mainstream container such as m4a?

tom111 vor 10 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2
I have downloaded some audio files from youtube and they are in a format unknown to me which does not play in VLC or MediaMonkey. The extension is ".aac". I want to keep the files in the original AAC encoding, but I've never seen a ".aac" file before, only ".m4a", and I don't know what to do with ".aac" files.
Antwort
Aleksandr vor 10 Jahren
0
Fixed

I cannot download MP3 AUDIOS

Jose Noise vor 9 Jahren • aktualisiert von Aleksandr vor 9 Jahren • 3
Antwort
Aleksandr vor 9 Jahren

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser
and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a file that will not be downloaded.

0
Beantwortet

https://www.youtube.com/watch?v=u0EGrcvxcTI

Jasa Arifan vor 9 Jahren • aktualisiert von Aleksandr vor 9 Jahren • 2

how I can download that vidio with indonesian subtitle.?

Antwort
Aleksandr vor 9 Jahren

Hello, in this video are no subtitles.

0
Not a bug

Problem with YouTube Download

Prudence Gallagher vor 10 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2
Win7/64 Home, Firefox35.01 and Opera 16, SaveFromNet latest version: The video on https://www.youtube.com/watch?v=LeR4rb8hlDI cannot be downloaded, because no links could be found. It also did not help to refresh links. SaveFromNet works on other pages and sites like a charm, thanks by the way for your wonderful addon.
Antwort
Aleksandr vor 10 Jahren
Hello, this file can not be downloaded through our service. Try to use program to download streaming media files.
0
Beantwortet

First run page in Opera 12.

Olav Hovet vor 10 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 4
I am using Opera 12. Is there a way to get rid of your web page that pop up as first run every time i have deleted my browsing data?? Your extension is the only one I use that act like this.
Best regards
O.Hovet
Antwort
Aleksandr vor 10 Jahren
Hi, browser menu, settings, general settings, basic, startup, home. Set the page that you need.
0
Abgelehnt

Please let us download webm 480p high quality from vevo

Muhammad Bilal Miraj Din vor 10 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2
webm 480p quality must be available for download...
Antwort
Aleksandr vor 10 Jahren
Hello. Perhaps, we'll do that soon.
0
Beantwortet

How to download The Green Hornet from YouTube

David Remmers vor 10 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 13

Hello, I was wondering if anyone there could tell me if I could download all 26 episodes of The Green Hornet from YouTube in one download. Thank you.
David

Antwort
Aleksandr vor 10 Jahren
Hello. Send a link to the playlist that you can not download.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
0
Fixed

Не скачивает музыку

ирина солдаткина vor 10 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2
В майле ваще пропал помощник ,в одноклассниках давно пустые файлы скачиваются.Что делать?
Antwort
Aleksandr vor 10 Jahren
Здравствуйте, скорее всего вы пользуетесь браузером Google Chrome.
В настройках помощника нужно поставить галочку в пункте "Расширенный режим закачки".
Переустановите расширение прежде удалив предыдущий. Удалите Tampermonkey из расширений.
Установите заново.
Как установить помощник в браузер Google Chrome прочтите здесь:
http://ru.savefrom.net/faq.php#ext_inst_chrome


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