Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Danke

Thanks...

Marlon Ivan Castro Candelo vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 2
Antwort
Aleksandr vor 7 Jahren

Hi. Thanks for using our resources.

0
Wird überprüft

Sharing download link

shakil ahommed himu vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1

After inset link then press conver. its give us downloading file format with download button. can i share download button link to my friend for download the video?

Antwort
Aleksandr vor 7 Jahren

Hello, we do not quite understand why you share links, let your friend insert a link to download to our site and download the video.

0
Wird überprüft

firefox quantum 57.0.1, helper version 7.52 not working in vimeo

zyeatot vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1

Я пытаюсь загрузить это видео, https://vimeo.com/115847466, но это не дает мне возможность скачать

Antwort
Aleksandr vor 7 Jahren

Здравствуйте. Постараемся отремонтировать в близлежащее время.

0
Wird überprüft

Can't download mp3 song before I used this it can easily download mp3 song

Tayyab AwAn vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1
Antwort
Aleksandr vor 7 Jahren

Hello, how is the name of the site from which you want to download the mp3?

Do you use the extension or the site Savefrom.Net?

Antwort
Aleksandr vor 7 Jahren

Здравствуйте, на данный момент уже ведутся работы над исправлением ошибки.
В ближайшее время будет релиз расширения с исправлением.
Спасибо за понимание!

0
Fixed

Problem with Music Meta Data

Maxx Quintana vor 7 Jahren • aktualisiert von Facing the same issue with Vk vor 7 Jahren • 17

Hi.
The problem is when i download music from Vk it came without Coverart, Genre, etc. 
**It used to have all that data, like a week ago** 

Thanks.

Antwort
Aleksandr vor 7 Jahren

Hello,
You are probably using Google Chrome.
Go to Tampermonkey settings, enable Advance settings mode -> Downloads BETA -> Download Mode: browser api.
Restart TM – everything should be working.

0
Wird überprüft

Video onLive dont download

Oscar Orlando Sonco vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1
Antwort
Aleksandr vor 7 Jahren

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

0
Wird überprüft

subscriptions and trial

Larry Carroll vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1

If a person has a tablet and a desktop , would they need two subscriptions or one for both. Also, Is it possible to try a couple of downloads before purchase?

Antwort
Aleksandr vor 7 Jahren

Hello, like the name of the program you want to buy?

0
Wird überprüft

Why download size not show when I download it...........

Prakash Minj vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1
Antwort
Aleksandr vor 7 Jahren

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

0
Wird überprüft

i cannot download

carmalep9 vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1
Antwort
Aleksandr vor 7 Jahren

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!



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