Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
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Wird überprüft

my mac book pro not download for you tube

patelbrijesh7772 vor 7 Jahren aktualisiert von Aleksandr vor 7 Jahren 1

my mac book pro not download for you tube

Antwort
Aleksandr vor 7 Jahren

Hello, most likely you have Safari.

Before downloading a video, hold down the <Alt> button and then the download button.

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Wird überprüft

descargar desde yutube

lo quiero descargar vor 7 Jahren aktualisiert von Aleksandr vor 7 Jahren 1
Youtube video
Antwort
Aleksandr vor 7 Jahren

Hello, please, send us more details regarding the problem.

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Wird überprüft

Can‘t download anything! Anytime I copy a link into the adress list, a banner with some „shit“ pops up. What can I do?

A B vor 7 Jahren aktualisiert von Aleksandr vor 7 Jahren 1
Antwort
Aleksandr vor 7 Jahren

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error. 

What is your Operating System?

What’s your country?

How is the name of your browser?

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Wird überprüft

When I try to download Facebook videos on Android it shows no download links found, Please tell me reason of that

rajutiwari7389 vor 7 Jahren aktualisiert von Aleksandr vor 7 Jahren 1
Antwort
Aleksandr vor 7 Jahren

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

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Wird überprüft

Once I tayped the selected URL to download it through savefrom.net then tapping download, the other webpage it's appearing, Why ?!

Mohammed Bawazir vor 7 Jahren aktualisiert von Aleksandr vor 7 Jahren 1
Antwort
Aleksandr vor 7 Jahren

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

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Wird überprüft

can not download from youtube

Ghada Elkassas vor 7 Jahren aktualisiert von Aleksandr vor 7 Jahren 1
Antwort
Aleksandr vor 7 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

We'd also need some links you can't download (to test them).

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net? 
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

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Wird überprüft

Anytime I click on a picture in facebook the picture just keep loading over and over on the screen. It does not stabalize.

leesimferguson vor 7 Jahren aktualisiert von Aleksandr vor 7 Jahren 1
Antwort
Aleksandr vor 7 Jahren

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

Antwort
Aleksandr vor 7 Jahren

Hola y gracias por contactarnos. Por favor, bríndenos algunos detalles adicionales con respecto al problema. ¡Gracias!

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Wird überprüft

I can’t download anything anymore please fix this

bridgetshillingford vor 7 Jahren aktualisiert von Aleksandr vor 7 Jahren 1
Antwort
Aleksandr vor 7 Jahren

Hello, please, send us more details regarding the problem.

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Not a bug

helper button not showing up

sridhar M A vor 7 Jahren aktualisiert von Aleksandr vor 7 Jahren 2

Browser: Chrome 67.0.3396 Windows
User Agent: Mozilla / 5.0 (Windows NT 10.0; Win64; x64) AppleWebKit / 537.36 (KHTML, like Gecko) Chrome / 67.0.3396.99 Safari / 537.36
Extension: userjs-chrome 7.75.2

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the helper button does not show up in every website.it only show up in few websites.


the website i tried is : http://www.tamildhool.com/

Antwort
Aleksandr vor 7 Jahren

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net