1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hola:
Necesitaremos información sobre tu navegador y herramienta. Puedes encontrar más detalles aquí: http://es.savefrom.net/user.php?info=1
Copia y envíanos la información.
También puedes enviarnos las capturas de pantalla de los errores para que tengamos una mejor visión del problema.
¡Gracias por ponerte en contacto con el equipo de soporte de Savefrom.Net!
Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
Hello, SaveFrom.net team will not leave your idea without attention.
Thanks for using our SaveFrom.net Helper
no puedo descargar archivo xq me redirecciona a paginas de publicidad engañosas y virus
Hello, please, send us more details regarding the problem.
For the better understanding it'll be great to see a screenshot with the error.
Customer support service by UserEcho
