Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
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Wird überprüft

I try to download YouTube video but not downloading.

Md Adil vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 3

This is not downloading 

Youtube video

Antwort
Aleksandr vor 7 Jahren

Hello, at the moment you can download the video?

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Wird überprüft

Tambahkan Subtitle

Sonaapriyadi vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1
Antwort
Aleksandr vor 7 Jahren

Hello, Subtitles can only be downloaded if they are connected to a video and not created automatically.
You can download them via: http://en.savefrom.net or SaveFrom.net Helper (extension).
Subtitles can be downloaded in an xml format.

Antwort
Aleksandr vor 7 Jahren

Hello, we do not understand you, please describe the problem in more detail.

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Wird überprüft

I can't save a video from sproutvideos.com

hugo dias vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1
Antwort
Aleksandr vor 7 Jahren

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

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Beantwortet

Twitter won;t process mp4 file downloaded from savefrom.net

James Anderson vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 8

Downloaded a bideo following instructions, got a 5.9 mb file, tried to post to Twitter and Twitter would not post the file after it uploaded to Twitter.  File is in wrong mp4 format apparently, similar just over 1-minute files are much larger like around 80-200 mb and Twitter will post those.

Antwort
Aleksandr vor 7 Jahren

Hello, Savefrom.Net downloads the files that Twitter gives you.

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Wird überprüft

Give me option to download audio song

Khesari entertainment vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1
Antwort
Aleksandr vor 7 Jahren

Hello, in order to download MP3 from Youtube you need to install our program Ummy Video Downloader,
Also with the help of it you can download videos in high quality with sound: https://videodownloader.ummy.net

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Beantwortet

default video quality showing 360 not 720 hd

b joy123 vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 9

I am using Firefox. Recently default video quality of the savefrom downloader changed to 360 instead of 720 hd. Please fix this.

Antwort
Aleksandr vor 7 Jahren

Hello, can you download a video as 720p?

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Wird überprüft

Awful. Doesn't do what it advertises that it does.

mobody vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1

Doesn't recognize the site it cleary says it can download from. What a hack. Don't even bother.

Antwort
Aleksandr vor 7 Jahren

Hello, Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error. 

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Fixed

Works a couple of times and stops

jimjulian vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 7

Installed yesterday. Tested several. Just tested a couple more. Then the app stopped. No more arrows, even for pages that worked yesterday and today.

Antwort
Aleksandr vor 7 Jahren

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

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Wird überprüft

Can't Download videos above 360p

bigthinkstudioofficial vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 3
Antwort
Aleksandr vor 7 Jahren

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team



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