1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Not all videos can be detected in a playlist
There are 12 videos in one playlist,but when press [download playlist],only 6 can be detected.What's wrong with it?
Hello, for the Opera and Yandex browser, the extension with the correction is being checked by moderators.
I cant download video clips from Youtube for two weeks
Dang it I did not see the Catagorys before I pushed Go
OK, here goes again..
Hello! Does anyone have information about Savefrom.net being hacked or a virus disabling it?
Have they had trouble with their stuff or is it my stuff thats causing trouble.?
Ive had trouble downloading that seems to be spreading ...I first had trouble with bitchute dowloads, and then
the problem sprread over to Savefrom.net ...which was stable for years
Any information would be help ful Im researching for a paper on this kind of thing.
Hello, Reinstall the extension after an older version is uninstalled. The current version is 8.64:
https://addons.mozilla.org/firefox/addon/savefromnet-helper/
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Televzr stopped working
Worked fine a few days ago, then it altogether stopped. When I put in a URL, it gives the loading thing while saying "Preparing download" then reverts to a button to prepare the DL. I haven't made any changes to my PC, but I did update the Televzr software.
Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
Часто не вдається завантажити відео з сайту однокласники. Як наприклад цеhttp://ok.ru/video/2267020397181
Здравствуйте, браузер Google Chrome — расширение исправили версия 8.64
Переустановите по этой ссылке: https://ru.savefrom.net/faq.php#ext_inst_chrome
Браузер Mozilla Firefox — расширение исправили версия 8.64
Переустановите по этой ссылке: https://addons.mozilla.org/firefox/addon/savefromnet-helper/
Для браузера Opera и Yandex — расширение исправили версия 8.64
Переустановите по этой ссылке: https://addons.opera.com/addons/extensions/details/savefromnet-helper/?display=ru
Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
Customer support service by UserEcho
