Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+1
Under vurdering

no me sirve en facebook, youtube ni vimeo

hello_kitti_andrea3096 6 år siden opdateret af Aleksandr 6 år siden 1
Svar
Aleksandr 6 år siden

Hello, in order to help you better please, let me know me the name and version of your browser and version of the extension,
all can be found using the following link: http://en.savefrom.net/user.php?info=1

+1
Under vurdering

When I try to download youtube videos, ads pop up. What can I do?

Oojackie 6 år siden opdateret af Aleksandr 6 år siden 3
Svar
Aleksandr 6 år siden

Hello, For the better understanding it'll be great to see a screenshot with the error.

+1
Under vurdering

https://www.youtube.com/watch?v=rfn3ShP4N-g

motogee111 6 år siden opdateret af Aleksandr 6 år siden 1

Firefox 63.0.1 (64-bit)

Downloadhelper 7.90

Svar
Aleksandr 6 år siden

Hello, please, send us more details regarding the problem.

+1
Ikke en bug

video download button on youtube search videos

Chetan7575 6 år siden opdateret af Aleksandr 6 år siden 3

Image 3400

Image 3399

if we seach a video on youtube. video download button not showing on corner of video. but when i go to specific youtube channel download button show on corner of all videos. so do something for download button on corner of youtube search videos.

Svar
Aleksandr 6 år siden

Hello, in this section there is no technical possibility to make a download button.

Svar
Aleksandr 6 år siden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error.

+1
Under vurdering

I cannot download any video from youtube

menachangjc 6 år siden opdateret af Aleksandr 6 år siden 1

Before 29 december 2018 I had always download every video i want, since the date I mentioned I cannot download any video from youtube, it always the browser redirecting to something like this

https://r8---sn-0opoxu-2cjel.googlevideo.com/

https://r5---sn-9gv7ened.googlevideo.com/

 and only plays the video I wanted to download.


my browser is chrome latest version


please help me

Svar
Aleksandr 6 år siden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error. 
+1
Under vurdering

SAVE FROM NET NE FONCTIONNE PAS SUR SAFARI 12.0

YETTI62580 6 år siden opdateret af Aleksandr 6 år siden 1

Depuis que j'ai fait la mise à jour de safari 12.0, save from Net ne fonctionne plus... Comment faire pour la réinstaller ? Il me dit d'aller sur apple store pour trouver une autre application. Merci d'avance pour vos réponses 

Svar
Aleksandr 6 år siden

Hello, we've found the solution how to make Savefrom work in Safari.
Install the Tampermonkey extension: https://safari-extensions.apple.com/?q=tampermonkey
Install the Savefrom script: https://download.sf-helper.com/chrome/helper.user.js?ts=1537523278787

+1
Fast

Doesn't work on vk

Zontir 6 år siden opdateret af Aleksandr 6 år siden 13

Hi, I don't know if you know but since last week it's not working in vk. I thought they would solve it as soon as possible but I think no one has reported it and therefore you also do not know that the error exists.

Svar
Aleksandr 6 år siden

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

+1
Under vurdering

O site não está baixando vídeo do youtube nas versões 720p

Eder Campos 6 år siden opdateret af Aleksandr 6 år siden 1

O site não esta mais baixando vídeos no formato 720p e se baixa, baixa sem som.

Svar
Aleksandr 6 år siden

Hello, send a link to the video for testing.
For the better understanding it'll be great to see a screenshot with the error. 

+1
Under vurdering

why can not I download a 720p video with sound?

MBI MUSIC 6 år siden opdateret af Aleksandr 6 år siden 1
Svar
Aleksandr 6 år siden

Hello, send a link to the video for testing.

Kundesupport af UserEcho