Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+2
Under vurdering

Tengo problemas para descargar los videos en youtube, en las demás redes sociales si se puede pero en Youtube, no.

pauloriveraq 5 år siden opdateret af Aleksandr 5 år siden 1
Svar
Aleksandr 5 år siden

Hello, Sorry for inconvenience we caused. We will try to fix it ASAP.

+2
Under vurdering

opera gives no eror found

frkn 5 år siden opdateret af Aleksandr 5 år siden 1

ı get this erro when ı prees the download button 

Svar
Aleksandr 5 år siden

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

Svar
Aleksandr 5 år siden

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

+2
Under vurdering

I want a higher quality when i download videos 360p is not good at all i want 720p or 1080p

Hamza1026 5 år siden opdateret af Aleksandr 5 år siden 1
Svar
Aleksandr 5 år siden

Hello, unfortunately, there is no technical possibility to download videos in high quality via the website or by the Savefrom.Net extension.

Install the program Televzr that can do this: https://desktop.televzr.com

+2
Under vurdering

No me da la opcion de descargar...¿¿¿es nuevo porque hace 15 dias lo hacia sin problemas...

nioalis 5 år siden opdateret af Aleksandr 5 år siden 1
Svar
Aleksandr 5 år siden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could
you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

+2
Under vurdering

Error al descargar una lista de reproducción de Youtube, se descargan todos los videos a la vez

Brutonshion415 5 år siden opdateret af Aleksandr 5 år siden 1

Le doy al boton de descargar una lista de reproducción y los videos se descargan todos a la vez, antes se descargaban una por una. ¿Por qué ocurre? ¿Como hago para que vuelva a descargar los videos de una lista de reproducción uno por uno?

Svar
Aleksandr 5 år siden

Hello, most likely you have a change in the browser. 

That this may not be clear to us. Expansion is not to blame.

+2
Under vurdering

no puedo descargar nada

isabel 6 år siden opdateret af Aleksandr 6 år siden 1
Svar
Aleksandr 6 år siden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could
you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

+2
Under vurdering

reddit video download

jestin 6 år siden opdateret af Aleksandr 6 år siden 1

please add reddit video download support in extension

Svar
Aleksandr 6 år siden

Hello, SaveFrom.net team will not leave your idea without attention.

+2
Under vurdering

Download not working

ehsan programming 6 år siden opdateret af Aleksandr 6 år siden 1
Youtube video

Above link does not seem to work.

Svar
Aleksandr 6 år siden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

+2
Under vurdering

this software does not work properly

bilalhasan978 6 år siden opdateret af Aleksandr 6 år siden 1
Svar
Aleksandr 6 år siden

Hello, please, send us more details regarding the problem.

Kundesupport af UserEcho