Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Fast

Не скачивает музыку

ирина солдаткина 10 år siden opdateret af Aleksandr 9 år siden 2
В майле ваще пропал помощник ,в одноклассниках давно пустые файлы скачиваются.Что делать?
Svar
Aleksandr 9 år siden
Здравствуйте, скорее всего вы пользуетесь браузером Google Chrome.
В настройках помощника нужно поставить галочку в пункте "Расширенный режим закачки".
Переустановите расширение прежде удалив предыдущий. Удалите Tampermonkey из расширений.
Установите заново.
Как установить помощник в браузер Google Chrome прочтите здесь:
http://ru.savefrom.net/faq.php#ext_inst_chrome
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Besvaret

download failed from daily motion what can i do please help

zaynaJR 9 år siden opdateret af Aleksandr 9 år siden 2

i can't download from daily motion what can i do
the download failed

Svar
Aleksandr 9 år siden
Hello, give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
0
Tak

I have never seen easy downloader than yours. keep it up. thank you.

Tesfa Zion 9 år siden opdateret af Aleksandr 9 år siden 2
Svar
Aleksandr 9 år siden
Thank you for using our resource.
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Besvaret

Virus reddin software.

Scott Shuppert 10 år siden opdateret af Aleksandr 9 år siden 2
Becareful the downloaded version of this software contains the Win32/Bundled.toolbar.Yandex -- STAY AWAY
Svar
Aleksandr 9 år siden
Hello, our files are free of viruses, in this you can see for yourself, for example here: 
https://www.virustotal.com/ru/file/41f353a38d899a93b3488e1a370fa45e6df6316ce0bb2e57b900d6af5d874422/analysis/1418301707/
0
Besvaret

api.cloud impossible de telecharger les vidéos

Doudou Passtek 10 år siden opdateret af Aleksandr 9 år siden 3

il est visiblement impossible de telecharger les vidéos issues de api.cloud

Svar
Aleksandr 9 år siden
Hello, this site is not in the list of supported resources, a list can be found here: http://en.savefrom.net
0
Besvaret

worked now stopped

Daniel Bozic 10 år siden opdateret af Aleksandr 9 år siden 2
HI
This website worked to download the videos.

Now it sopped.

Why?

http://www.clipdonator.com/watch_video.php?v=5Y8URS4D755G
0
Fast

Can not download from SoundCloud anymore

Natalia M-ska 9 år siden opdateret af Aleksandr 9 år siden 6

Nothing, even the songs I downloaded before from there.

My browser is Chrome 46.0.2490.86 m

My Helper version is 5.65.2

Svar
Aleksandr 9 år siden

Hello. Reinstall the extension, remove the Tampermonkey extension and Install SaveFrom.net Helper again.

How to install the extension to Google Chrome browser read here: http://en.savefrom.net/faq.php#ext_inst_chrome

Please, send to me a link to a file that will not be downloaded.

0
Besvaret

Search ALGO !!

Wulf 10 år siden opdateret af Aleksandr 9 år siden 2
Das Advertisement "Dieser Inhalt benötigt Java 12.3. Möchten sie jetzt aktualisieren" auf der Startseite von Savefrom installiert den bekannten Browser-Hijacker ""Search Algo"" !!
Vorsicht !
Seht nach bei Google "search algo entfernen"
Svar
Aleksandr 9 år siden
Hi, this is bad advertising, we are trying to clean such advertising.
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Fast

no consigo descargar peliculas de Ok.

Vanessa Giraldo 9 år siden opdateret af Aleksandr 9 år siden 2

Realmente hago lo que dicen las instrucciones pero jamas logro bajar videos y peliculas de Ok.ru

Svar
Aleksandr 9 år siden

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

0
Fast

Youtube videos stuck at 95% + on the new os x el capitan safari browser.

Hitesh ॐ 9 år siden opdateret af Aleksandr 9 år siden 3

It is really annoying have your download stuck after 95%+ continually, specially at moderate bandwidth. Is there a way to refresh download link because resuming doesn't work after you stop it. This is what i am downloading and is stuck Forks Over Knives (2011) Watch Online.mp4.
How can i resume or refresh download, it is stuck at 95%+ ???

Svar
Aleksandr 9 år siden

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Kundesupport af UserEcho