1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, please, send us more details regarding the problem.
For the better understanding it'll be great to see a screenshot with the error.
Здравствуйте, данного сайта нет в списке поддерживаемых ресурсов, с списком можете ознакомиться здесь: http://ru.savefrom.net
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download.
In what quality do you want to download?
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Where is it Downloading?
Most of videos work but for some reason in just a very very few ones this appears instead of the usual.
Where is the downloaded file? I just cant find it and im sure it has been downloaded because i monitored the storage space. But it is not where it is suposed to be. Every video gets downloaded into my Downloads folder. But not these one downloaded this way. Where are they?
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
please added facebook video thumbnail downloder option
please added facebook video thumbnail downloder option
Hello, this option exists.
Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.
Kundesupport af UserEcho
