1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

Cant download vk.com music with names
Hello, when I download VK.com audio I get without normal full names on latest Google Chrome and latest Opera. How do I fix this?
Chrome - Version 84.0.4147.105 (Official Build) (64-bit)
Opera - 70.0.3728.71
Saveform - 9.3.2

SaveFromNet заработал в Instagram! The Arrow of SaveFromNet is appeared in Instagram! Обновитесь до версии 9.3! Update till 9.3!
Обновитесь до версии 9.3. Заходите в браузере в "дополнения", находите расширение SaveFrom.net помощник и кликаете на иконку "настройки" - "проверить наличие обновлений" и она сама обновляется до версии 9.3. У меня всё заработало (Мозилла).
Всем удачи!
You should updated the program to version 9.3. Open "addons" in you browser, find SaveFrom.net помощник then click the icon of "settings" - "verify updates" (or something similar) and the addon will update till 9.3 automatically. It helped me (Mozilla).
Good luck to everyone!

What Happend to My Lifetime Account?
I purchased a lifetime account but now am being prompted to enter a
License Key. Please send me a license key so that I can continue using
the Ummy Video Downloader lifetime account for which I have already
paid.
Also, why was my original ticket on this taken down?

I can't download anything. How long will it take you guys to fix this? The download button doesnt appear in the new facebook interface anymore. Please fix this.
Browser: Chrome 84.0.4147 Windows
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36
Extension: userjs-chrome 9.1.2

Youtube download tab button does not show Ummy Download
Recently the download tab button does not show Ummy Download any more, instead it only shows Televzr.
Can I ask for some help?

Pour la priorité aux formats d'enregistrement les moins énergivores.
Bonjour,
l'impact des téléchargements sur la consommation d'énergie étant important, il serait bien de le réduire. Pour cela, il serait préférable que l'option de chargement MP4 360 soit prioritaire.
Il est vraiment regrettable qu'elle soit plus compliquée à utiliser puisque dans ce cas l'enregistrement du titre n'est pas automatique.
L'avenir du climat, c'est nous qui le faisons
Kundesupport af UserEcho