Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
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Not saving VIDEO TITLES from anymore

Marc Jesse 9 år siden • opdateret af Aleksandr 9 år siden • 4

i have been using SaveFrom.net for a few years.

the recent update does not save the VIDEO TITLE anymore.

i am using version 6.85.2 in chrome 53.0.2785.116 (64-bit).

the videos download fine (as normal) but instead have a generic title: "videoplayback.mp4"

what has happened ?

is it a setting that I need to change?

or is it a problem/bug with the script ?


Thanks

Svar
Aleksandr 9 år siden

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

On what site you download?
Send a couple of links to files that you have downloaded from the wrong name.

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unable do download MP3

lianawest 9 år siden • opdateret af Aleksandr 9 år siden • 2

I've been able to download MP3 from youtube for a while, but MP4 can be downloaded just fine, it always says that there's ffmpeg error I don't know what that is.

Svar
Aleksandr 9 år siden

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

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SaveFrom синхронизировался в Chrome при входе в аккаунт с английским языком

Nexius 9 år siden • opdateret af Aleksandr 9 år siden • 10

SaveFrom синхронизировался в Chrome при входе в аккаунт с английским языком, в то время как другие расширения по умолчанию стали на русском

Svar
Aleksandr 9 år siden

Здравствуйте, для более эффективной помощи нам нужна следующая информация.

Пришлите информацию указанную здесь: http://ru.savefrom.net/user.php?info=1

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Besvaret

unable to download from vk.com

Timothy 9 år siden • opdateret af Aleksandr 9 år siden • 2

i cant download

Svar
Aleksandr 9 år siden

Hello, this extension has been fixed. Please, update or reinstall it from our site.

The latest version is 6.80: http://en.savefrom.net/user.php#helper_install

Thank you for using Savefrom.Net browser extension

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ya no lo descarga con un solo clic si no que se mete a otra pagina para poder descargar el video o lo que quiero descargar

130431r5 9 år siden • opdateret af Aleksandr 9 år siden • 3

ya no lo descarga con un solo clic si no que se mete a otra pagina para poder descargar el video o lo que quiero descargar

Svar
Aleksandr 9 år siden

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

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Problem with YouTube 360p quality download

TSK 9 år siden • opdateret af Aleksandr 9 år siden • 2

I went to YouTube and clicked the green arrow button on thumbnail for quick download, then after I selected the 360p video quality---a video playback of that quality popped out instead of asking a save location that I would like to choose for download as usual... this happens on every YouTube videos... I could right-clicked on the video quality selection for "Save Link As" but that would be inconvenient, and the video would be downloaded without titles... however this problem doesn't seems to be exist for 720p quality... I have Firefox 39.0 browser with SaveForm Helper version 6.75...

Svar
Aleksandr 9 år siden

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.

Best, SaveFrom.net Team

+1
Tak

save from.net is always ever...its best ... No Words for it ... Thanks

Ojas Bamrolia 9 år siden • opdateret af Aleksandr 9 år siden • 2

Svar
Aleksandr 9 år siden

Hi. Thanks for using our resources.

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Besvaret

Please add a default video resolution option

krishna 9 år siden • opdateret af Aleksandr 9 år siden • 2
Svar
Aleksandr 9 år siden

Hello, please give us more details.

+1
Besvaret

I cannot to download videos of youtube. First I can, but now not. Please help me

dacoordd 9 år siden • opdateret af Aleksandr 9 år siden • 2

Thanks savefrom, You are wonderful but, .

The header is happening now.

I read your solutions but these don`t do it anything.

Please help me.


Thanks.


Svar
Aleksandr 9 år siden

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

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Download button not working in You Tube.

John Grafton 9 år siden • opdateret af Aleksandr 9 år siden • 18

When I click the download button on the You Tube page, it re-directs me to https - goolgevideo. " https://r5---sn-cu-h5oe.googlevideo.com/videoplayback?sparams=dur%2Cid%2Cinitcwndbps%2Cip%2Cipbits%2Citag%2Clmt%2Cmime%2Cmm%2Cmn%2Cms%2Cmv%2Cpl%2Cratebypass%2Crequiressl%2Csource%2Cupn%2Cexpire&mime=video%2Fmp4&upn=7rp6ehKO4WY&fexp=9427769&source=youtube&...h

The address is very long - I have not included all.

The You Tube page is:-

Youtube video

If I uninstall savefromnet then re-start firefox and re-install savefrom net; it will work 'once' maybe twice; but then it reverts to the above behaviour. Savefromnet version 6.02. I am running Firefox 48.0 for Ubuntu canonical.


Any Ideas?

Thank You

Svar
Aleksandr 9 år siden

Hello, Reinstall the extension after an older version is uninstalled. The current version is 6.57:

http://sf-helper.net/download/setup/SFHelper-Web-Installer-1be1bf8e44.exe?t=1471879092



Kundesupport af UserEcho