Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Fòrum: Savefrom(EN)
-1
Under review

video indirmiyor

Caner Kurban fa 7 anys • updated by Aleksandr fa 7 anys • 1
Answer
Aleksandr fa 7 anys

Merhaba, lütfen sorununuzu daha ayrıntılı olarak tanımlayın.

-1
Under review

repeat

fattahi_lj fa 7 anys • updated by Aleksandr fa 7 anys • 1

thanks for helping but why it repeats downloading firs file instade of that one we need

Ex: I  want to download afghanstar episode 7 but episode 1 get start to downlod

Answer
Aleksandr fa 7 anys

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

-1
Under review

No music download on the www.ok.ru

walkais fa 7 anys • updated by Aleksandr fa 7 anys • 1

No music download on the www.ok.ru (Opera browser)

Answer
Aleksandr fa 7 anys

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team

-1
Under review

It just plays the video just damn fix it it annoys everyone

TechMessage fa 7 anys • updated by Aleksandr fa 7 anys • 1
Answer
Aleksandr fa 7 anys

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

-1
Under review

Mp3 easy download

dhal singh fa 7 anys • updated by Aleksandr fa 7 anys • 1

Pls add mp3 download options

Answer
Aleksandr fa 7 anys

Hello, In order to download MP3 from YouTube you need to instal our Ummy Video Downloader. This useful tool will help you download
both HD and MP3 from YouTube: http://videodownloader.ummy.net

Answer
Aleksandr fa 7 anys

Hello, Could you please send a few links you can't download. We will check it out.

Please send a screenshot of the error.

-1
Respost

Cant download

Ashleigh McKown fa 8 anys • updated by Aleksandr fa 7 anys • 2

WHY WILL IT NOT LET ME DOWNLOAD DIXIE CHICKS!!!!!!!! its the only artist ive encountered that wont allow me to save 

Answer
Aleksandr fa 7 anys

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

-1
Fixed

Facebook download doesn't work

AciMarina fa 8 anys • updated by Aleksandr fa 8 anys • 2

  • Browser: Firefox 50.0 Windows 10
  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:50.0) Gecko/20100101 Firefox/50.0
  • Extension: ff 6.20

Answer
Aleksandr fa 8 anys

Hello, Reinstall the extension after an older version is uninstalled. The current version is 6.95:

http://en.savefrom.net/user.php#helper_install

-1
Respost

remove tracker bloody hell

sahil_activist fa 8 anys • updated by Aleksandr fa 8 anys • 8

snooping your data on every site shame on

Answer
Aleksandr fa 8 anys

Hello, we are not watching.

-1
Respost

unable to download from vk.com

Jitu Roy fa 8 anys • updated by Aleksandr fa 8 anys • 2

https://vk.com/videos353558043?section=all&z=video353558043_456239896%2Fpl_353558043_-2


previously i was able to download from the download button but now it shows no links available

Answer
Aleksandr fa 8 anys

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.



Customer support service by UserEcho