Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Under review

I cannt download from daily motion.

chemistmohammed fa 6 anys updated by Aleksandr fa 6 anys 1
Answer
Aleksandr fa 6 anys

Hello, Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
Under review

Can't download video from dailymotion :(

Alfi fa 6 anys updated by Aleksandr fa 6 anys 1
Answer
Aleksandr fa 6 anys

Hello, do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Could you please send a few links you can't download. We will check it out.

0
Respost

desaparesio el formato 3gp 240 por que i dolvera si o no una respuesta

Rosario Quispe Flores fa 6 anys updated by Aleksandr fa 6 anys 2
Answer
Aleksandr fa 6 anys

Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.

0
Under review

Since yesterday, i can't download videos from Dailymotion. Please, fix the problem soon.

Nicolás Chinchilla (Perú) fa 6 anys updated by Aleksandr fa 6 anys 1
Answer
Aleksandr fa 6 anys

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

For the better understanding it'll be great to see a screenshot with the error.

Answer
Aleksandr fa 6 anys

Hello, Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

0
Respost

CAN NOT DOWNLOAD FROM Dailymotion

dark9821 fa 6 anys updated by Aleksandr fa 6 anys 4
Answer
Aleksandr fa 6 anys

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Do you have Savefrom installed via Tampermonkey or Violentmonkey?

Could you please send a few links you can't download. We will check it out.

0
Under review

error when trying to download a video which the page has already created a button to download

German Her fa 6 anys updated by Aleksandr fa 6 anys 1

page gives me error when I click the button to download from the thumbnail already created from the link supplied, https://www.dailymotion.com/video/x55kc26

Answer
Aleksandr fa 6 anys

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

For the better understanding it'll be great to see a screenshot with the error.

0
Under review

always error when downloading

Mizzle Banteng fa 6 anys updated by Aleksandr fa 6 anys 1
Answer
Aleksandr fa 6 anys

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
Under review

Why Can't download file?

Vivii14 fa 6 anys updated by Aleksandr fa 6 anys 1
Answer
Aleksandr fa 6 anys

Hello, please, send us more details regarding the problem.

0
Respost

Please leave 240p video quality

Chu Bạch Phương Anh fa 6 anys updated by Aleksandr fa 6 anys 2
Answer
Aleksandr fa 6 anys

Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.