1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Problem with YouTube 360p quality download
I went to YouTube and clicked the green arrow button on thumbnail for quick download, then after I selected the 360p video quality---a video playback of that quality popped out instead of asking a save location that I would like to choose for download as usual... this happens on every YouTube videos... I could right-clicked on the video quality selection for "Save Link As" but that would be inconvenient, and the video would be downloaded without titles... however this problem doesn't seems to be exist for 720p quality... I have Firefox 39.0 browser with SaveForm Helper version 6.75...
Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team
I cannot to download videos of youtube. First I can, but now not. Please help me
Thanks savefrom, You are wonderful but, .
The header is happening now.
I read your solutions but these don`t do it anything.
Please help me.
Thanks.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Download button not working in You Tube.
When I click the download button on the You Tube page, it re-directs me to https - goolgevideo. " https://r5---sn-cu-h5oe.googlevideo.com/videoplayback?sparams=dur%2Cid%2Cinitcwndbps%2Cip%2Cipbits%2Citag%2Clmt%2Cmime%2Cmm%2Cmn%2Cms%2Cmv%2Cpl%2Cratebypass%2Crequiressl%2Csource%2Cupn%2Cexpire&mime=video%2Fmp4&upn=7rp6ehKO4WY&fexp=9427769&source=youtube&...h
The address is very long - I have not included all.
The You Tube page is:-
If I uninstall savefromnet then re-start firefox and re-install savefrom net; it will work 'once' maybe twice; but then it reverts to the above behaviour. Savefromnet version 6.02. I am running Firefox 48.0 for Ubuntu canonical.
Any Ideas?
Thank You
Hello, Reinstall the extension after an older version is uninstalled. The current version is 6.57:
http://sf-helper.net/download/setup/SFHelper-Web-Installer-1be1bf8e44.exe?t=1471879092
Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.
Здравствуйте, спасибо что обратились в поддержку Savefrom.Net
Данная ошибка нам известна, постараемся исправить в близлежащее время.
Пока можете воспользоваться нашим сайтом для скачивания видео: http://ru.savefrom.net
Hello, thank you for contacting support Savefrom.Net
This error is known to us, we will try to fix in the nearby future.
While you can use our site to download video: http://en.savefrom.net
both your site and and extension doesn't frickin work. WHY!!!!!!?????
i mean come on i can 't download my favorite videos from youtube anymore and why is your site is IN FUCKIN RUSSIAN!?!?!?!?
Hello. Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Could you please send a few links you can't download. We will check it out.
Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension,
all can be found using the following link: http://en.savefrom.net/user.php?info=1
Customer support service by UserEcho
