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1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

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  1. Forum: Savefrom(EN)
+1
Under review

can't download Dailymotion

lyh711 5 years ago • updated by Aleksandr 5 years ago • 1

Hi,

Browser: Firefox 64.0 Windows
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:64.0) Gecko/20100101 Firefox/64.0

All links I tried, such as:
https://www.dailymotion.com/video/x6ysjj2
give me this message:
Error: can't download the file

Please get a new link for downloading file. In case error occurs again contact us via feedback form.


Thank you for the service.  Appreciate your help!
Answer
Aleksandr 5 years ago

Hello, thank you for the information.
Our developers will find out what could be the problem and try to fix it.

+1
Under review

I can only download at 360p

Riaan 5 years ago • updated by Aleksandr 5 years ago • 1
Answer
Aleksandr 5 years ago

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

+1
Under review

dailymotion

giinanuuna 5 years ago • updated by josh dolgin 5 years ago • 5 
why from yesterday I could not download from dailymotion until now whereas when I tried downloading from youtube it could.

The message displayed on the website
"Error: unable to download file.
Please get a new link to download the file. If an error occurs again, contact us via the input form. "
Answer
Aleksandr 5 years ago

Hello, Could you please send a few links you can't download. We will check it out.

+1
Under review

Kenapa susah banget yah mau download

noorhidayatiningsih97 5 years ago • updated by Aleksandr 5 years ago • 1
Answer
Aleksandr 5 years ago

Hello, please, send us more details regarding the problem.

+1
Under review

la maxima resolucion de descarga es solo 360

grovityrojas20 5 years ago • updated by Aleksandr 5 years ago • 1
Answer
Aleksandr 5 years ago

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

+1
Under review

Why cant download 720p for youtube video now ???

Gunawan Lieee 5 years ago • updated by Aleksandr 5 years ago • 1
Answer
Aleksandr 5 years ago

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

+1
Under review

720p WTF??

tofer_94@hotmail es 5 years ago • updated by Aleksandr 5 years ago • 1
Answer
Aleksandr 5 years ago

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

+1
Under review

Can't download HD video

Sreek 5 years ago • updated by Aleksandr 5 years ago • 1
Answer
Aleksandr 5 years ago

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

+1
Under review

when will it be possible to download videos with 720p?

Strawberry 5 years ago • updated by Aleksandr 5 years ago • 5
Answer
Aleksandr 5 years ago

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

+1
Under review

hola como va,, ami no me deja descargar en 720 solo en 360 que puede ser hace una semana me pasa

Martin Saracho 5 years ago • updated by Aleksandr 5 years ago • 1
Answer
Aleksandr 5 years ago

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#



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