Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+17
Under review

Not downloading you tube today

John Manuel 5 years ago updated by anonymous 2 years ago 2
Answer
Aleksandr 5 years ago

Hello, Sorry for inconvenience we caused. We will try to fix it ASAP.

+17
Answered

No 'Download' button in Vimeo while using Safari.

Steveb996 7 years ago updated by Aleksandr 6 years ago 4

Im using Safari on a mac and have the extension installed correctly with the logo in the menu bar.

Youtube works and i can see the download button, but Vimeo does not work. No visible button. Why is this?

Answer
Aleksandr 6 years ago

Hello! We will need info about both your browser and helper. 

You can check it in here: http://en.savefrom.net/user.php?info=1 Please, copy this info and send us. 

You can also add several screenshots - this way we'd better understand the issue.

Thanks for contacting Savefrom.net support team!

+17
Completed

Why no more 1080 ?

Vitrolas Bar 11 years ago updated by Aleksandr 9 years ago 10 5 duplicates
why no more 1080 ?

Answer
Aleksandr 9 years ago

Hello

There are some changes on YouTube.com. That's why some formats for downloading video are not displayed. When they finish, we'll fix everything.


+16

Здравствуйте не скачивает музыку в контакте Mozilla

Лизи Якимова 2 years ago 0

Здравствуйте не скачивает музыку в контакте Mozilla Стоит версия

9.63.Пишут не удалось определить размер файла.Надеюсь снова

заработает.Верю в вас))). Заранее огромное спасибо.Надеюсь всё

сделаете)))

+16

download icon is not shown

Ananda Kumar Saha 3 years ago updated by Gazza 3 years ago 6
+16

Doesn't work on Instagram again

ding 4 years ago 0
+16
Fixed

SaveFrom.net Helper extension suddenly stopped working for instagram on Chrome version (83.0.4103.116) and FireFox version (78.0.1)

Madhav Shastri 4 years ago updated 4 years ago 11

SaveFrom.net Helper extension suddenly stopped working for instagram on Chrome version (83.0.4103.116) and FireFox version (78.0.1)

+16
Under review

Download YouTube mp4 360p With SafeForm.net Helper

MoonK 6 years ago updated by gautamkumarghj31 5 years ago 3

I'm using SafeForm.net Helper (via Tampermonkey) with Google Chrome. When I clicked the arrow down button on YouTube video thumbnail, only 720p can be downloaded automatically on background as it used to be, but if I choose 360p it somehow direct me on the playback instead of automatically saving it. Right clicked "save video as" on 360p playback is worked, but not as convenient as 720p (without directed to playback first).

Answer
Aleksandr 6 years ago

Hello,
Go to Tampermonkey settings, enable Advance settings mode -> Downloads BETA -> Download Mode: browser api.
Restart TM – everything should be working.

+16
Thanks

Just thank you guys.. Its absolutly fantastic..

rahul 12 years ago updated by Лемур 10 years ago 1