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Under review

cannot download videos from facebook

luis_leo1988 5 year бұрын updated by Aleksandr 5 year бұрын 5

hi to all i can report some probles to fix it. in 1st days when added this helper on my opera browser, downloaded videos from facebook. today i can't download videos. i use the links update option and nothing happens. this is a weird behavior. please fix it

Answer

Answer
Under review

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

Answer
Under review

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

Browser: Opera-Webkit 670 Linux

User Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.149 Safari/537.36 OPR/67.0.3575.115

Extension: opera-chromium 8.83

I can't download this video or any other

https://www.facebook.com/ufceurope/posts/2671073272928606

For the better understanding it'll be great to see a screenshot with the error.

thatś unnecesary, the arrow the arrow indicating the download does not appear

Ok, thanks for the info provided. We've forwarded it to developers to check and fix.