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cannot download videos from facebook

luis_leo1988 fa 5 anys • updated by Aleksandr fa 5 anys • 5

hi to all i can report some probles to fix it. in 1st days when added this helper on my opera browser, downloaded videos from facebook. today i can't download videos. i use the links update option and nothing happens. this is a weird behavior. please fix it

Answer

Answer
Under review
Aleksandr fa 5 anys

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

Answer
Under review
Aleksandr fa 5 anys

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

luis_leo1988 fa 5 anys

Browser: Opera-Webkit 670 Linux

User Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.149 Safari/537.36 OPR/67.0.3575.115

Extension: opera-chromium 8.83

I can't download this video or any other

https://www.facebook.com/ufceurope/posts/2671073272928606

Aleksandr fa 5 anys

For the better understanding it'll be great to see a screenshot with the error.

luis_leo1988 fa 5 anys

thatś unnecesary, the arrow the arrow indicating the download does not appear

Aleksandr fa 5 anys

Ok, thanks for the info provided. We've forwarded it to developers to check and fix.

Customer support service by UserEcho