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App not downloading video

amram120 021 5 år siden opdateret af Aleksandr 5 år siden 2

There seems to be an issue with the 1.5.0 version of the Android app, when trying to download a video it displays an old video that I already downloaded in the downloading queue, waited to see if it was just displaying incorrectly, but it won't download at all, tried deleting the download and trying again, and it had the same issue, even tried uninstalling, cleaning cache and reinstalling, but it still didn't download. I'm running the app on a Galaxy s9+ Android version 9. All in all, this is a very nice service, and I hope that this can be fixed easily

Svar

Svar
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Hello, send a link to the application that you are using.

For the better understanding it'll be great to see a screenshot with the error.

here is the link to the video I'm trying to download 

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Under vurdering

Hello, send a link to the application that you are using.

For the better understanding it'll be great to see a screenshot with the error.

Kundesupport af UserEcho