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Under review

App not downloading video

amram120 021 5 years ago • updated by Aleksandr 5 years ago • 2

There seems to be an issue with the 1.5.0 version of the Android app, when trying to download a video it displays an old video that I already downloaded in the downloading queue, waited to see if it was just displaying incorrectly, but it won't download at all, tried deleting the download and trying again, and it had the same issue, even tried uninstalling, cleaning cache and reinstalling, but it still didn't download. I'm running the app on a Galaxy s9+ Android version 9. All in all, this is a very nice service, and I hope that this can be fixed easily

Answer

Answer
Under review
Aleksandr 5 years ago

Hello, send a link to the application that you are using.

For the better understanding it'll be great to see a screenshot with the error.

amram120 021 5 years ago

here is the link to the video I'm trying to download 

Answer
Under review
Aleksandr 5 years ago

Hello, send a link to the application that you are using.

For the better understanding it'll be great to see a screenshot with the error.

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