- Savefrom(EN)
-
Errors
Can't Download From VK
Hello,
I'm unable to download from some links on VK now since last week. It only happens with files that say "unable to get file size. please try again." For example, this file:
When I try to download it, it says "Failed - No File". I have attached a screenshot.
Answer
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
When I click the link it doesn't say anything? Can you let me know what information you need?
Information is needed about your browser and extension, it is at the top of the page.
Browser: Chrome 72.0.3626 Mac OS X
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/72.0.3626.121 Safari/537.36
Extension: chameleon 8.8
It was also working on Opera, then it stopped working again.
- Browser: Opera-Webkit 580 Mac OS X
- User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36 OPR/58.0.3135.107
- Extension: opera-chromium 8.8
Customer support service by UserEcho
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1