- Savefrom(EN)
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Вопросы
When i try to watch the preview says "The media could not be loaded..." and Error:Forbbiden when I try to download.
When I try to play the video preview of my work always displays: "The media could not be loaded, either because the server or network failed or because the format is not supported." And when to try to download the file I cant do it , always chrome says "error: Forbidden". My computer is from my work but previously I could do it.
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Browser: Chrome 62.0.3202 Windows 7
User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.75 Safari/537.36
Ответ
Hello, Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.
Its a trouble. No directly, because I cant access from youtube, but in the past (like 3 weeks ago) I could download here without problems and watch the video in the media player. Even so I have the extension installed.
Could you please send a few links you can't download. We will check it out.
Do you use any proxy? What’s your country?
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
About the proxy, this is a work pc and Im not the admin of the server, whatever, I post this because its a way to watch videos from youtube (that I cant access) and like i said I could do it like 3 weeks ago,without problems, this is the reason that I post this, to researh if is a server/admin problem or a page problem (it is important to clarify that I can download videos from a similar downloader pages, only here I have problems).
Country: mexico, and the info:
Browser: Chrome 62.0.3202 Windows 7
User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.75 Safari/537.36
Extension: userjs-chrome 7.50.2
And the links whatever I choose, video that I can't watch/download:
We checked your information, everything is in order.
It is possible that this problem is temporary.
Does the video download from the Savefrom.Net extension?
I cant do it, because like I said you, the youtube page its blocked by the Admin,that is the reason why I use this service. With the extension only changes the savefrom main page but I have the same problem.
I think only remains to wait.
Always has been locked and I haven't any problems before (to see the video from the main page or download it), this trouble begun 3 weeks ago.
Do you have a download button when watching a video?
When you click on it, what happens?
Сервис поддержки клиентов работает на платформе UserEcho
Hello, Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.