Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+2
Исправлен

I can't download video from VK "no links were found"

Cri 8 лет назад обновлен Aleksandr 8 лет назад 3

I have sfhelper 6.80 but I can't download videos from vk error " no links werw found".
Few links:https://vk.com/video-102128442_171678206
https://vk.com/video-102128442_171674573
but it happen with all videos
(I am inside the group, I can see videos)

Ответ
Aleksandr 8 лет назад

Hello, thank you for the information.

Our developers will find out what could be the problem and try to fix it.

+2
Отвечен

Mozilla 39.0 : Windows 10 . Downloadlinks sind alle inaktiv

Rainer Scheibe 8 лет назад обновлен Aleksandr 8 лет назад 2
Ответ
Aleksandr 8 лет назад

Hello, please give us more details.

+2
Исправлен

Videos with resolution less than 720p are downloaded without title

Rusv 8 лет назад обновлен Aleksandr 8 лет назад 4

Opera (presto) 12.16

Savefrom.net v.6.80.0


I test with older version, such as, 4.5.0, all video formats was downloaded with title, but with 6.80.0, other than 720p video, all downloaded as 'videoplayback'.

Ответ
Aleksandr 8 лет назад

Hello, This bug is known to us,

Fix this inconvenience is unfortunately at the moment we can not, for technical reasons.

+2
Отвечен

video play back

sanstheskeleton66 8 лет назад обновлен Aleksandr 8 лет назад 2

whenever i try to download a video it just say video playback instead of the videos name

Ответ
Aleksandr 8 лет назад

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

+2
Исправлен

I can't download video from VK."No links were found" problem.Thanks

alinastoian122 8 лет назад обновлен Aleksandr 8 лет назад 2
Ответ
Aleksandr 8 лет назад

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

+2
Исправлен

i cant dowload cause it always says that URL IS NOT SPECIFIED

lynn gel 9 лет назад обновлен Aleksandr 8 лет назад 3

i really cant download because it always says URL NOT SPECIFIED how can I download again I tried it a million times

Ответ
Aleksandr 8 лет назад

Hello, We need some more details to be able to solve this issue.
Can you please send the information about your browser and current extension.
It all can be found here: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

+2
Исправлен

not working on vimeo

lastfrosts 9 лет назад обновлен Aleksandr 9 лет назад 3

When I click on the download button for any of the vimeo videos, it displays, "No links were found"

Ответ
Aleksandr 9 лет назад

Hello, reinstall the expansion.

The information how to install the extension to Google Chrome browser

can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome

+2
Исправлен

No links were found on facebook solve this error please

ibrahim waly 9 лет назад обновлен Aleksandr 9 лет назад 2
Ответ
Aleksandr 9 лет назад

Hello, The issue has already been fixed in the version 6.40.

Please update the extension or reinstall it from our website: http://en.savefrom.net/user.php

+2
Отвечен

too long respon of downloading a video

indrasriana17 9 лет назад обновлен Aleksandr 9 лет назад 2
Ответ
Aleksandr 9 лет назад

Hello, we and our products do not affect the download speed.

+2
Исправлен

Instagram download button not working..

pillarofautumnnoah 9 лет назад обновлен Aleksandr 9 лет назад 2

The Instagram button randomly disappeared... I can't see it anymore.

Ответ
Aleksandr 9 лет назад

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

Сервис поддержки клиентов работает на платформе UserEcho