Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Отвечен

este programa es muy lento como se puede acelerar

edgar zevallos 9 лет назад обновлен Aleksandr 9 лет назад 2
Ответ
Aleksandr 9 лет назад

Hello, we have no influence on the speed of downloading.

0
Исправлен

no puedo descargar un video que sucede

Jose Miguel Ramirez Regalado 10 лет назад обновлен Aleksandr 9 лет назад 2
    Mis amores thalia
Ответ
Aleksandr 9 лет назад
Hello.give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
0
Не ошибка

Can't Download from Twitch.tv

Alfonso Cx 9 лет назад обновлен Aleksandr 9 лет назад 2
Can't see the download button or download the video from the main page of savefrom.net
1. Firefox 41.0.1 Windows 8.1
2. Save Helper 5.40
3. http://www.twitch.tv/riotgames/v/18619220 Cant see the button or download it directly from savefrom.net
Ответ
Aleksandr 9 лет назад
Hello, twitch uses streaming protocols. At the moment we do not offer to download those files.
The plans have to add support for this video. But in terms of the data is not.
0
Исправлен

opera / 5.5/ http://www.fastvideo.me/2ji4vq04rv3a it does not download this or from rapidvideo neither...

iEat Music 9 лет назад обновлен Aleksandr 9 лет назад 2

http://www.fastvideo.me/2ji4vq04rv3a can't download,also rapidvideo http://www.rapidvideo.org/l30iwnxprtm3

version 5.5

browser opera

Ответ
Aleksandr 9 лет назад

Hello/

Catalog Opera browser still can not check out our expansion.

Error fixed in version 5.60

0
Отвечен

Erro download in the browser Android 5.0 Lollipop.

Flávio Sant'ana 9 лет назад обновлен Aleksandr 9 лет назад 2

No download in Android 5.0 Lollipop.

Ответ
Aleksandr 9 лет назад

Hi. Please install mobile Firefox browser for correct functioning of the extension ,

(currently the extension works in this browser only).

Install the extension for Mozilla Firefox browser from our official site: сайта: http://en.sfrom.net/user.php?helper=ff-mobile

0
Исправлен

No se ejecuta para bajar videos

Adolfo Salinas 9 лет назад обновлен Aleksandr 9 лет назад 2

He instalado en varias ocaciones el savefrom o Ummy y no he podido estables como se hace la conexion para su debido funcionamiento, tengo ya la cuenta y aun asi no me baja los videos. gracias

Ответ
Aleksandr 9 лет назад

Hello, in order to help you better I need the following information.

Please, let me know me the name and version of your browser and version of the extension, all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

0
Исправлен

https://www.youtube.com/watch?v=MrrUvMHyZ1o

Akhilesh Kumar 9 лет назад обновлен Aleksandr 9 лет назад 2

This is not working with this URL - https://www.youtube.com/watch?v=MrrUvMHyZ1o

Ответ
Aleksandr 9 лет назад

Hello,

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Videos on the site you can see?

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Отвечен

720p is the highest quality...???,why...?

R JODI 9 лет назад обновлен Aleksandr 9 лет назад 2

quality

Ответ
Aleksandr 9 лет назад

Hello, In order to download 1080HD from YouTube you need to instal our free Ummy Video Downloader.

This useful tool will help you download both HD and MP3 from YouTube. com. http://videodownloader.ummy.net

0
Исправлен

no links to download

Tuttifrutti Pizzaria 9 лет назад обновлен Aleksandr 9 лет назад 2

bummer... what is wrong?

Ответ
Aleksandr 9 лет назад

Hello, the site name from which you download video?

Please, send to me a link to a video that will not be downloaded.

0
Исправлен

https://www.youtube.com/watch?v=pMIHC_cItd4

urzula pacho 10 лет назад обновлен Aleksandr 9 лет назад 2
Ответ
Aleksandr 9 лет назад
Hello.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1

Сервис поддержки клиентов работает на платформе UserEcho