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1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+6
На рассмотрении

720p option is not showing in download button... why??

somi 6 лет назад обновлен Aleksandr 6 лет назад 1

Image 3989

Ответ
Aleksandr 6 лет назад

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

+6
На рассмотрении

VK Audio (unable to get the file size)

Dmitry11 6 лет назад обновлен Aleksandr 6 лет назад 3

Trying to download via vk.com (mp3) and download button doesn't work.

Ответ
Aleksandr 6 лет назад

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

+6
На рассмотрении

Los videos no se pueden descargar el alta definicion

Esther Reyes Casamayor 6 лет назад обновлен Aleksandr 6 лет назад 1

Los vides ya no se pueden descargar en alta definicion!!!!!!! Los nesecito en alta definicion!!!!! por favor arreglen eso!!! Es un problema para mi aun que es un poco exagerado pero por favor!!!!!

Ответ
Aleksandr 6 лет назад

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

+6
На рассмотрении

Why 720 download link doesnt appear recently ?! :(((

Maaaaasd 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello, after the changes on Youtube, the site and the Savefrom.Net extension can no longer download 720p.
We are looking for a solution to this problem but so far to no avail. At the moment we can advise the program Televzr which
downloads video as 720p and higher: https://desktop.televzr.com/#

+6
На рассмотрении

cannot download 720p ,1080p,

thihalin87 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello, after the changes on Youtube, the site and the Savefrom.Net extension can no longer download 720p.
We are looking for a solution to this problem but so far to no avail. At the moment we can advise the program Televzr which
downloads video as 720p and higher: https://desktop.televzr.com/#

+6
На рассмотрении

vk not working

MatthewKa 6 лет назад обновлен Aleksandr 6 лет назад 1

vk is not working again

Ответ
Aleksandr 6 лет назад

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

+6
На рассмотрении

Missing feature in new interface

Nithin 6 лет назад обновлен Aleksandr 6 лет назад 1

Image 3168


Hi My Name is Nithin

Im long time user of savefrom.net

today I found new interface of savefrom.net4, its cool but when Im going to save video, title and time are missing, please add this feature back, because when we are going to save some YouTube videos. it will prompt us like "videoplayback.mp4" in that case we can easily copy title from that element without going back and also very helpful while saving Facebook videos because facebook videos has numbered file name 


any thank you so much for the great service :)



Ответ
Aleksandr 6 лет назад

Hello, we took note.

+6
На рассмотрении

Make it so you can download music from spotify

gucci gang 7 лет назад обновлен valentinnicolaegrancea 2 года назад 3

Make it so you can download music from spotify

Ответ
Aleksandr 7 лет назад

Hello, we will consider your idea. 

Thanks for using our products!

+6
Исправлен

I can't download instagram images, please fix it

Cristobal Espinoza 7 лет назад обновлен Aleksandr 7 лет назад 2
Ответ
Aleksandr 7 лет назад

Hello, we are working to fix this inconvenience.
This problem will be solved in the new release.
Thank you for using Savefrom.Net!

+6
Исправлен

No encuentra elnalces en ningún video de facebook

alxkikin 8 лет назад обновлен Aleksandr 8 лет назад 2

el botón de descarga no encuentra los enlaces

Ответ
Aleksandr 8 лет назад

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.

Best, SaveFrom.net Team

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