Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
На рассмотрении

https://www.dailymotion.com/video/x6k7de9

rossachairunissa14 6 лет назад обновлен Aleksandr 6 лет назад 1

i can't download this

Ответ
Aleksandr 6 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
На рассмотрении

http://pelisplus.co

jordy666666 6 лет назад обновлен Aleksandr 6 лет назад 1

hola quetal el programa es bueno pero en esta paguina funciona podri resolverlo  por favor

Ответ
Aleksandr 6 лет назад

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
На рассмотрении

why its always showing cant download this video when we try to download dailymotion videos

Shahidsmarty 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could
you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Отвечен

license key

samavatpejman9 6 лет назад обновлен Aleksandr 6 лет назад 3

license key

Ответ
Aleksandr 6 лет назад

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@ummy.net

0
На рассмотрении

https://www.dailymotion.com/video/x7bi3dx

kitapea 6 лет назад обновлен 6 лет назад 2
Ответ
Aleksandr 6 лет назад

Fix this inconvenience is unfortunately at the moment we can not, for technical reasons.

0
На рассмотрении

Please add feature video for application line

Adi Bagus Indrianto 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello, we do not quite understand you, describe in more detail.

0
На рассмотрении

it does not work for http://www.rtve.es/alacarta/videos

luis iescolme 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
На рассмотрении

Downloading from YouTube has stopped. All I get is a message Access to r1---sn-n4v7sney.googlevideo.com was denied

afbrookes 6 лет назад обновлен Aleksandr 6 лет назад 3
Ответ
Aleksandr 6 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

0
На рассмотрении

Dowloading issue from OK

alandig001 6 лет назад обновлен Aleksandr 6 лет назад 1

I tried to dowload this video: https://ok.ru/video/44210326051 but there is no finalization from .part to .mp4.

Please, Could you fix this issue?

How long does it take to download a 200MB file?

  • Browser: Firefox 66.0 Windows
  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0
  • Extension: ff 8.36
  • Ответ
    Aleksandr 6 лет назад

    Hello, we and our products do not affect the speed of downloaded files.

    First, reinstall the extension and clean the browser’s cache and cookies:

    https://addons.mozilla.org/firefox/addon/savefromnet-helper/

    0
    На рассмотрении

    why does safefrom.net not add the format features of m4a, wav, mp3 etc.?

    Interceptor101 6 лет назад обновлен Aleksandr 6 лет назад 1
    Ответ
    Aleksandr 6 лет назад

    Hello, unfortunately there is no technical possibility to do this.

    Сервис поддержки клиентов работает на платформе UserEcho