Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
На рассмотрении

Browser continues to disable..when I am ready to download..it's enabled..then disables.

TimH 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, the extension provides a download link, downloads the browser, the problem is in it.

Try using an alternative bootloader.

0
На рассмотрении

no me deja descargar la mustia de SoundCloud ni de Facebook

fernando_mendez95 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

0
На рассмотрении

not URL paste poblem

Asif Ali 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, please, send us more details regarding the problem.

0
На рассмотрении

how do we download subtiltes along with the video

myra mathew 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, Subtitles can only be downloaded if they are connected to a video and not created automatically.
You can download them via: http://en.savefrom.net or SaveFrom.net Helper (extension).
Subtitles can be downloaded in an xml format.

0
На рассмотрении

Download facebook video won't work on new facebook darktheme

Rohith Kumar 5 лет назад обновлен Aleksandr 5 лет назад 5

old layout  

Image 6477

new layout mp download button 

Image 6478

Ответ
Aleksandr 5 лет назад

Hello, in order to help you better please, let me know me the name and version of your browser and version of the extension,
all can be found using the following link: http://en.savefrom.net/user.php?info=1

0
На рассмотрении

MyJDownloader Browser Extension no works

j amstein 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, please give us more details.

For the better understanding it'll be great to see a screenshot with the error.

0
На рассмотрении

이게 다운로드가 안돼요 예전에는 잘 됬는데.....

rin457600 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
На рассмотрении

After pasting the URL it can't find the video and the link is right

damilolasamuel90 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
На рассмотрении

I cannot downloaded anything it goes straight to just weird numbers and letters, I think something about a converter.

Tyson 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
На рассмотрении

habilitar Savefrom.net para windows 10

GABRIEL BENAVIDES 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, please, send us more details regarding the problem.

Сервис поддержки клиентов работает на платформе UserEcho