Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+1
Исправлен

https://www.facebook.com/WittronicsT/videos/721818284638874/

Amador Moises Villanueva Linar 8 лет назад обновлен Aleksandr 8 лет назад 2

ESTE Y TODOS LOS VIDEOS DEL FACEBOOK, NO PUEDO DESCARFGAR HACE 1 DIA ATRAS, PORQUE ME DICE QUE NO ENCUENTRA LOS ENLACES. POR FAVOR COMO PUEDO SOLUCIONNAR. Y CUANDO PONGO ACTUALIZAR LOS ENLACESNO, PERO NO FUNCIONA O NO RESPONDE. AYUDA POR FAVOR.

Ответ
Aleksandr 8 лет назад

Hello, This problem is known to us, we will try to fix in the nearby future.

While you can download the video on our website Savefrom.Net: http://en.savefrom.net

+1
Исправлен

Hay un problema el cual a intentar descargar aparece "No se han encontrado enlaces".

Ed M Yee 8 лет назад обновлен Aleksandr 8 лет назад 2
Ответ
Aleksandr 8 лет назад

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.

Best, SaveFrom.net Team

+1
Исправлен

why cant download any video from facebook,keep telling me cant find 'no link were found' . pls fix it

Jackson 8 лет назад обновлен Aleksandr 8 лет назад 2
Ответ
Aleksandr 8 лет назад

Hi. We'll try to fix it ASAP.

+1
Отвечен

Sean john needs help. I'm trying to download facebook vids but savefromnet.net is telling me "no download link". What do I have to do in order to download facebook vids????????

Sean 8 лет назад обновлен Aleksandr 8 лет назад 2

help help hel

Ответ
Aleksandr 8 лет назад

Hello, Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

+1
Отвечен

facebook

deepeshvaishnav93 8 лет назад обновлен Aleksandr 8 лет назад 2

now download option is remove in facebook

Ответ
Aleksandr 8 лет назад

Hello, It’s not really clear why you are contacting us.

Could do possibly give me come more details?

Thanks.

+1
Исправлен

Not saving VIDEO TITLES from anymore

Marc Jesse 8 лет назад обновлен Aleksandr 8 лет назад 4

i have been using SaveFrom.net for a few years.

the recent update does not save the VIDEO TITLE anymore.

i am using version 6.85.2 in chrome 53.0.2785.116 (64-bit).

the videos download fine (as normal) but instead have a generic title: "videoplayback.mp4"

what has happened ?

is it a setting that I need to change?

or is it a problem/bug with the script ?


Thanks

Ответ
Aleksandr 8 лет назад

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

On what site you download?
Send a couple of links to files that you have downloaded from the wrong name.

+1
Исправлен

unable do download MP3

lianawest 8 лет назад обновлен Aleksandr 8 лет назад 2

I've been able to download MP3 from youtube for a while, but MP4 can be downloaded just fine, it always says that there's ffmpeg error I don't know what that is.

Ответ
Aleksandr 8 лет назад

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

+1
Исправлен

SaveFrom синхронизировался в Chrome при входе в аккаунт с английским языком

Nexius 8 лет назад обновлен Aleksandr 8 лет назад 10

SaveFrom синхронизировался в Chrome при входе в аккаунт с английским языком, в то время как другие расширения по умолчанию стали на русском

Ответ
Aleksandr 8 лет назад

Здравствуйте, для более эффективной помощи нам нужна следующая информация.

Пришлите информацию указанную здесь: http://ru.savefrom.net/user.php?info=1

+1
Отвечен

unable to download from vk.com

Timothy 8 лет назад обновлен Aleksandr 8 лет назад 2

i cant download

Ответ
Aleksandr 8 лет назад

Hello, this extension has been fixed. Please, update or reinstall it from our site.

The latest version is 6.80: http://en.savefrom.net/user.php#helper_install

Thank you for using Savefrom.Net browser extension

+1
Исправлен

ya no lo descarga con un solo clic si no que se mete a otra pagina para poder descargar el video o lo que quiero descargar

130431r5 8 лет назад обновлен Aleksandr 8 лет назад 3

ya no lo descarga con un solo clic si no que se mete a otra pagina para poder descargar el video o lo que quiero descargar

Ответ
Aleksandr 8 лет назад

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

Сервис поддержки клиентов работает на платформе UserEcho