Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
+5
Under review

No me deja descargar ningún formato de video

aventomeza 5 jaar geleden • bijgewerkt door Aleksandr 5 jaar geleden • 1

En la página de ok.ru siempre he podido descargar pero ahora al desplegar la pestaña de descarga para elegir el formato/peso todos los botones de descarga salen con error y no me deja descargar nada solo en ok.ru, el video es https://ok.ru/video/1921432619568
¿¿¿Cómo lo soluciono???

Antwoord
Aleksandr 5 jaar geleden

Hello, we are working hard to fix the error.

+5
Under review

hello the savefrom extension do not work in vk.com

nackenbecker 5 jaar geleden • bijgewerkt door Aleksandr 5 jaar geleden • 1

the extension for chrome and firefox not work in vk.com 

Antwoord
Aleksandr 5 jaar geleden

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

+5
Under review

why did SaveFrom.net helper stop working on January 02, 2020?

triggernest 5 jaar geleden • bijgewerkt door Aleksandr 5 jaar geleden • 4
Antwoord
Aleksandr 5 jaar geleden

Hello, please, send us more details regarding the problem.

+5
Under review

cant download videos from youtube. using latest version

vanessay3105 5 jaar geleden • bijgewerkt door Aleksandr 5 jaar geleden • 3
Antwoord
Aleksandr 5 jaar geleden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

+5
Under review

Recently, I can’t download anything from YouTube, I use Google. On the download button there is an exclamation mark. Help me

Yurito Chichik 5 jaar geleden • bijgewerkt door Aleksandr 5 jaar geleden • 1
Antwoord
Aleksandr 5 jaar geleden

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team

Antwoord
Aleksandr 5 jaar geleden

Hello, reinstall the extension before deleting the previous one, uninstall Chameleon,

install via MeddleMonkey: https://en.savefrom.net/faq.php#ext_inst_chrome

+5
Under review

unable to find download link in firefox

lazim123 5 jaar geleden • bijgewerkt door Aleksandr 5 jaar geleden • 1
Antwoord
Aleksandr 5 jaar geleden

Hi. We'll try to fix it ASAP.

+5
Under review

Hola Saludos no puedo descargar videos,me dice q no se encontro enlace por favor ayuda gracias

Mario Mijares 5 jaar geleden • bijgewerkt door Aleksandr 5 jaar geleden • 1

Hola no puedo descargar videos me dice que no se encontro enlace ayuda por favor gracias...

Antwoord
Aleksandr 5 jaar geleden

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

+5
Under review

no link found

amariatorrelavega 5 jaar geleden • bijgewerkt door Aleksandr 5 jaar geleden • 1
Antwoord
Aleksandr 5 jaar geleden

Здравствуйте, приносим свои извинения за неудобство, постараемся исправить как можно скорее.



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