Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+1
Fixed

https://www.facebook.com/WittronicsT/videos/721818284638874/

Amador Moises Villanueva Linar 8 year бұрын updated by Aleksandr 8 year бұрын 2

ESTE Y TODOS LOS VIDEOS DEL FACEBOOK, NO PUEDO DESCARFGAR HACE 1 DIA ATRAS, PORQUE ME DICE QUE NO ENCUENTRA LOS ENLACES. POR FAVOR COMO PUEDO SOLUCIONNAR. Y CUANDO PONGO ACTUALIZAR LOS ENLACESNO, PERO NO FUNCIONA O NO RESPONDE. AYUDA POR FAVOR.

Answer
Aleksandr 8 year бұрын

Hello, This problem is known to us, we will try to fix in the nearby future.

While you can download the video on our website Savefrom.Net: http://en.savefrom.net

+1
Fixed

Hay un problema el cual a intentar descargar aparece "No se han encontrado enlaces".

Ed M Yee 8 year бұрын updated by Aleksandr 8 year бұрын 2
Answer
Aleksandr 8 year бұрын

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.

Best, SaveFrom.net Team

+1
Fixed

why cant download any video from facebook,keep telling me cant find 'no link were found' . pls fix it

Jackson 8 year бұрын updated by Aleksandr 8 year бұрын 2
Answer
Aleksandr 8 year бұрын

Hi. We'll try to fix it ASAP.

Answer
Aleksandr 8 year бұрын

Hello, Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

+1
Answered

facebook

deepeshvaishnav93 8 year бұрын updated by Aleksandr 8 year бұрын 2

now download option is remove in facebook

Answer
Aleksandr 8 year бұрын

Hello, It’s not really clear why you are contacting us.

Could do possibly give me come more details?

Thanks.

+1
Fixed

Not saving VIDEO TITLES from anymore

Marc Jesse 8 year бұрын updated by Aleksandr 8 year бұрын 4

i have been using SaveFrom.net for a few years.

the recent update does not save the VIDEO TITLE anymore.

i am using version 6.85.2 in chrome 53.0.2785.116 (64-bit).

the videos download fine (as normal) but instead have a generic title: "videoplayback.mp4"

what has happened ?

is it a setting that I need to change?

or is it a problem/bug with the script ?


Thanks

Answer
Aleksandr 8 year бұрын

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

On what site you download?
Send a couple of links to files that you have downloaded from the wrong name.

+1
Fixed

unable do download MP3

lianawest 8 year бұрын updated by Aleksandr 8 year бұрын 2

I've been able to download MP3 from youtube for a while, but MP4 can be downloaded just fine, it always says that there's ffmpeg error I don't know what that is.

Answer
Aleksandr 8 year бұрын

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

+1
Fixed

SaveFrom синхронизировался в Chrome при входе в аккаунт с английским языком

Nexius 8 year бұрын updated by Aleksandr 8 year бұрын 10

SaveFrom синхронизировался в Chrome при входе в аккаунт с английским языком, в то время как другие расширения по умолчанию стали на русском

Answer
Aleksandr 8 year бұрын

Здравствуйте, для более эффективной помощи нам нужна следующая информация.

Пришлите информацию указанную здесь: http://ru.savefrom.net/user.php?info=1

+1
Answered

unable to download from vk.com

Timothy 8 year бұрын updated by Aleksandr 8 year бұрын 2

i cant download

Answer
Aleksandr 8 year бұрын

Hello, this extension has been fixed. Please, update or reinstall it from our site.

The latest version is 6.80: http://en.savefrom.net/user.php#helper_install

Thank you for using Savefrom.Net browser extension

+1
Fixed

ya no lo descarga con un solo clic si no que se mete a otra pagina para poder descargar el video o lo que quiero descargar

130431r5 8 year бұрын updated by Aleksandr 8 year бұрын 3

ya no lo descarga con un solo clic si no que se mete a otra pagina para poder descargar el video o lo que quiero descargar

Answer
Aleksandr 8 year бұрын

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.