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1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+7
Under review

SAVEFROMNET button appears but Cannot download files from you tube.

udayashnt2 5 ár síðan updated by Aleksandr 5 ár síðan 1
Answer
Aleksandr 5 ár síðan

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

+7
Under review

i can't download the videi from daily motion

nurul yahya 5 ár síðan updated by Aleksandr 5 ár síðan 1
Answer
Aleksandr 5 ár síðan

Hello, we know about the problem, our developers find out what is the cause of the error.

+7
Under review

cannot download from dailymotion

kh alhammadi93 5 ár síðan updated by Aleksandr 5 ár síðan 1
Answer
Aleksandr 5 ár síðan

Hello, thank you for the information.
Our developers will find out what could be the problem and try to fix it.

+7
Under review

hello the download bottom can not find the lik and says {No links were found}

sutreh 5 ár síðan updated by Aleksandr 5 ár síðan 7

Image 5158

Answer
Aleksandr 5 ár síðan

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

+7
Under review

unable to download youtube videos

DABANG@PODDAR 5 ár síðan updated by Aleksandr 5 ár síðan 1
Answer
Aleksandr 5 ár síðan

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team

+7
Under review

no link found in opera

mkr8752 5 ár síðan updated by Aleksandr 5 ár síðan 5
Answer
Aleksandr 5 ár síðan

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

+7
Under review

Since today all Downloads do not work any more.

Ruben 6 ár síðan updated by Aleksandr 5 ár síðan 8
Answer
Aleksandr 6 ár síðan

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

+7
Under review

Download Links Not Working on YouTube (Red Exclamation marks keep appearing)

coufalfrank 6 ár síðan updated by Aleksandr 6 ár síðan 1

I've been having problems downloading videos from YouTube since this morning. Red exclamation points keep appearing, every time I try to download a video from YouTube, so I'm using the savefrom.net website for the time being. I hope this gets fixed ASAP.

Answer
Aleksandr 6 ár síðan

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

+7
Under review

Access to r4---sn-5ualdnee.googlevideo.com was denied.

Firealarm 6 ár síðan updated by Newton 2 ár síðan 7

Everytime i download a video from youtube it says "Access to r4---sn-5ualdnee.googlevideo.com was denied." I have no clue if it's chrome of just this extension.

Answer
Aleksandr 6 ár síðan

Hello! We've reacted immediately,

and the problem with downloading has been fixed. As of now, everything works fine.

+7
Under review

не скачивает музыку с vk

misterespia666 6 ár síðan updated by Aleksandr 6 ár síðan 3

Вместо трека качает аудиофайл который говорит что мол используете приложение у которого нет доступа к музыке ВК

Answer
Aleksandr 6 ár síðan

Здравствуйте, каким браузером вы пользуетесь?