Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
+1
À l'étude

You keep changing to force us to use app or create account! Won't work!

Willnot Sensor il y a 7 ans • mis à jour par Aleksandr il y a 7 ans • 1
Solution
Aleksandr il y a 7 ans

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

+1
À l'étude

facebook eklentisi çalışmıyor

aanto il y a 7 ans • mis à jour par Aleksandr il y a 7 ans • 5
Solution
Aleksandr il y a 7 ans

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

+1
À l'étude

in chrome ok.ru not charge https://ok.ru/video/838797494999

ratai il y a 7 ans • mis à jour par Aleksandr il y a 7 ans • 1

impossible for your script to charge in https://ok.ru/video/838797494999

Solution
Aleksandr il y a 7 ans

Hello, please, send us more details regarding the problem.

+1
À l'étude

The plugin doesn't work on gaming.youtube.com/.

giwabdul il y a 7 ans • mis à jour par Aleksandr il y a 7 ans • 1

The plugin doesn't work on gaming.youtube.com/.

And it will also be great to make it work on www.Twitch.com

Thanks

Solution
Aleksandr il y a 7 ans

Hello, Could you please send a few links you can't download. We will check it out.

+1
À l'étude

Download Button is Hidden in Youtube While using Google Chrome

Sajjad Ali il y a 7 ans • mis à jour par Aleksandr il y a 7 ans • 1

Hidden Download Button

Sir, I've problem with the extension i.e the button for downloading is hidden in my google chrome browser while downloading from youtube or any other site of videos

I'm waiting for your response

Thanks

Solution
Aleksandr il y a 7 ans

Hello, in order to help you better please, let me know me the name and version of your browser and version of the extension,
all can be found using the following link: http://en.savefrom.net/user.php?info=1

+1
À l'étude

Facebook videos are not working for downloads anymore, says no link exists after clicking on green arrow.

onetimeposter il y a 7 ans • mis à jour par Aleksandr il y a 7 ans • 1
Solution
Aleksandr il y a 7 ans

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

+1
À l'étude

Download Links not found - Facebook

a il y a 7 ans • mis à jour par Aleksandr il y a 7 ans • 2

Facebook module does not work in both: addon and your website.

Fix this asap pls :)

Solution
Aleksandr il y a 7 ans

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team

+1
À l'étude

I can't download youtube videos anymore...It just says download failed

tshwarelo joel il y a 7 ans • mis à jour par Aleksandr il y a 7 ans • 1
Solution
Aleksandr il y a 7 ans

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

+1
À l'étude

still doesn't download ok.ru videos from chrome, keep asking me to download helpers and extension for nothing!

magaliauvray il y a 7 ans • mis à jour par Aleksandr il y a 7 ans • 1
Solution
Aleksandr il y a 7 ans

Hello, to download the video from the OK you need to install the extension.

Do you have an extension?

+1
À l'étude

Download for MacBook

Mark Muhammad il y a 7 ans • mis à jour par Aleksandr il y a 7 ans • 1

I have a MacBook IOS 10 and I can't download anything, my Mac is saying that they don't support this extension 

Solution
Aleksandr il y a 7 ans

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1



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