Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+5
À l'étude

No me deja descargar ningún formato de video

aventomeza il y a 5 ans mis à jour par Aleksandr il y a 5 ans 1

En la página de ok.ru siempre he podido descargar pero ahora al desplegar la pestaña de descarga para elegir el formato/peso todos los botones de descarga salen con error y no me deja descargar nada solo en ok.ru, el video es https://ok.ru/video/1921432619568
¿¿¿Cómo lo soluciono???

Solution
Aleksandr il y a 5 ans

Hello, we are working hard to fix the error.

+5
À l'étude

hello the savefrom extension do not work in vk.com

nackenbecker il y a 5 ans mis à jour par Aleksandr il y a 5 ans 1

the extension for chrome and firefox not work in vk.com 

Solution
Aleksandr il y a 5 ans

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

+5
À l'étude

why did SaveFrom.net helper stop working on January 02, 2020?

triggernest il y a 5 ans mis à jour par Aleksandr il y a 5 ans 4
Solution
Aleksandr il y a 5 ans

Hello, please, send us more details regarding the problem.

+5
À l'étude

cant download videos from youtube. using latest version

vanessay3105 il y a 5 ans mis à jour par Aleksandr il y a 5 ans 3
Solution
Aleksandr il y a 5 ans

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Solution
Aleksandr il y a 5 ans

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team

Solution
Aleksandr il y a 5 ans

Hello, reinstall the extension before deleting the previous one, uninstall Chameleon,

install via MeddleMonkey: https://en.savefrom.net/faq.php#ext_inst_chrome

+5
À l'étude

unable to find download link in firefox

lazim123 il y a 5 ans mis à jour par Aleksandr il y a 5 ans 1
Solution
Aleksandr il y a 5 ans

Hi. We'll try to fix it ASAP.

+5
À l'étude

Hola Saludos no puedo descargar videos,me dice q no se encontro enlace por favor ayuda gracias

Mario Mijares il y a 5 ans mis à jour par Aleksandr il y a 5 ans 1

Hola no puedo descargar videos me dice que no se encontro enlace ayuda por favor gracias...

Solution
Aleksandr il y a 5 ans

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

+5
À l'étude

no link found

amariatorrelavega il y a 5 ans mis à jour par Aleksandr il y a 5 ans 1
Solution
Aleksandr il y a 5 ans

Здравствуйте, приносим свои извинения за неудобство, постараемся исправить как можно скорее.