Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
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À l'étude

Put the quality selection back into the app. It doesn't give choices above 720... 90's resolution

Just fix it please il y a 5 ans mis à jour par Aleksandr il y a 5 ans 1
Solution
Aleksandr il y a 5 ans

Hello, please give us more details.

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À l'étude

как скачивать с loom

koleh525 il y a 5 ans mis à jour par Aleksandr il y a 5 ans 1
Solution
Aleksandr il y a 5 ans

Здравствуйте, данного сайта нет в списке поддерживаемых ресурсов, с списком можете ознакомиться здесь: http://ru.savefrom.net

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À l'étude

dear sir downloader is good but they are not downloading in HD this is my problem

hafizasif152 il y a 5 ans mis à jour par Aleksandr il y a 5 ans 1
Solution
Aleksandr il y a 5 ans

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download.

In what quality do you want to download?

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

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À l'étude

Unable to download videos from iflix.com, please try to add this site also.

Sssss il y a 5 ans mis à jour par Aleksandr il y a 5 ans 1
Solution
Aleksandr il y a 5 ans

Hello, SaveFrom.net team will not leave your idea without attention.

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À l'étude

Where is it Downloading?

Nickie il y a 5 ans mis à jour par Aleksandr il y a 5 ans 10

Most of videos work but for some reason in just a very very few ones this appears instead of the usual.
Where is the downloaded file? I just cant find it and im sure it has been downloaded because i monitored the storage space. But it is not where it is suposed to be. Every video gets downloaded into my Downloads folder. But not these one downloaded this way. Where are they?

Image 6521

Solution
Aleksandr il y a 5 ans

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

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À l'étude

Why not 1080p HD or Higher ?

Wow Stars il y a 5 ans mis à jour par Aleksandr il y a 5 ans 1
Solution
Aleksandr il y a 5 ans

Hello, there is no technical possibility.

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À l'étude

cannot download from facebook

ADYT il y a 5 ans mis à jour par Aleksandr il y a 5 ans 5
Solution
Aleksandr il y a 5 ans

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

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À l'étude

please added facebook video thumbnail downloder option

Ankit Pal2001 il y a 5 ans mis à jour par Aleksandr il y a 5 ans 1

please added facebook video thumbnail downloder option

Solution
Aleksandr il y a 5 ans

Hello, this option exists.

Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

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À l'étude

Hola se me desaparecio el link para descargar por youtube ya no lo tengo

serviluisber il y a 5 ans mis à jour par Aleksandr il y a 5 ans 1

ya no me aparece el click para descargar videos

Solution
Aleksandr il y a 5 ans

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

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À l'étude

Browser continues to disable..when I am ready to download..it's enabled..then disables.

TimH il y a 5 ans mis à jour par Aleksandr il y a 5 ans 1
Solution
Aleksandr il y a 5 ans

Hello, the extension provides a download link, downloads the browser, the problem is in it.

Try using an alternative bootloader.