1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
in chrome ok.ru not charge https://ok.ru/video/838797494999
impossible for your script to charge in https://ok.ru/video/838797494999
The plugin doesn't work on gaming.youtube.com/.
The plugin doesn't work on gaming.youtube.com/.
And it will also be great to make it work on www.Twitch.com
Thanks
Hello, Could you please send a few links you can't download. We will check it out.
Download Button is Hidden in Youtube While using Google Chrome
Hidden Download Button
Sir, I've problem with the extension i.e the button for downloading is hidden in my google chrome browser while downloading from youtube or any other site of videos
I'm waiting for your response
Thanks
Hello, in order to help you better please, let me know me the name and version of your browser and version of the extension,
all can be found using the following link: http://en.savefrom.net/user.php?info=1
Facebook videos are not working for downloads anymore, says no link exists after clicking on green arrow.
Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
Download Links not found - Facebook
Facebook module does not work in both: addon and your website.
Fix this asap pls :)
Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
still doesn't download ok.ru videos from chrome, keep asking me to download helpers and extension for nothing!
Hello, to download the video from the OK you need to install the extension.
Do you have an extension?
Download for MacBook
I have a MacBook IOS 10 and I can't download anything, my Mac is saying that they don't support this extension
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Customer support service by UserEcho
