Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+2
Ülevaatamisel

Ummy has taken over! How do i get rid of it??

Miriam Shtamer 5 aastat tagasi uuendaja Aleksandr 5 aastat tagasi 1
Vasta
Aleksandr 5 aastat tagasi

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@ummy.net

+2
Ülevaatamisel

pluging for vk doesnt work!!!!!!

amirmohamad reyhani 5 aastat tagasi uuendaja Aleksandr 5 aastat tagasi 1
Vasta
Aleksandr 5 aastat tagasi

Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 8.81: https://en.savefrom.net/user.php?vid=387#10
Thank you for using Savefrom.Net browser extension

+2
Ülevaatamisel

Hi. I can't download music from VK.com

Fanntastic0 5 aastat tagasi uuendaja Aleksandr 5 aastat tagasi 3

I enter and i couldn't download, so i just update Chrome and the extension, nothing, i have uninstall and install again the extension and it still doesn't work

The last week worked perfectly

1. Versión 80.0.3987.149 (Build oficial) (64 bits)

2. The version installed is 8.80.2

3. I can't download any songs from VK.com

Also, i want to thank the creators and the team of this extension

Vasta
Aleksandr 5 aastat tagasi

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

+2
Ülevaatamisel

Unable to down ok.ru videos even in SaveFrom.net helper tool.

housebravin 5 aastat tagasi uuendaja Aleksandr 5 aastat tagasi 3

Unable to down ok.ru videos even in SaveFrom.net helper tool.

Vasta
Aleksandr 5 aastat tagasi

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

+2
Ülevaatamisel

Save From is not working for New Facebook Web interface. Please work on it.

viclee1388 5 aastat tagasi uuendaja Aleksandr 5 aastat tagasi 3

Image 6264

Save From is not working for New Facebook Web interface. The save from will not show up. Please work on it.

Vasta
Aleksandr 5 aastat tagasi

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

What exactly can not you download?

+2
Ülevaatamisel

Download button does not appear

missnathanieleeldritch 5 aastat tagasi uuendaja Aleksandr 5 aastat tagasi 1

Hello.

Save From extension has been working just right until I happened to remove Tapermonkey from Chrome and re-install it back along with SaveFrom helper. Now download button doesn't appear on Instagram, YouTube, vk,com. I tried to use MeddleMonkey, but result is still the same. I tried to download the Instagram picture through the SaveFrom webpage and it works just fine.

Google Chrome version 80.0.3987.132

SaveFrom helper version 8.76.2

Vasta
Aleksandr 5 aastat tagasi

Hello, in order to help you better please, let me know me the name and version of your browser and version of the extension,
all can be found using the following link: http://en.savefrom.net/user.php?info=1

Vasta
Aleksandr 5 aastat tagasi

Hello, please, send us more details regarding the problem.

+2
Ülevaatamisel

doesn’t work for instagram videos blob:https://www.instagram.com/4f38ac93-8f53-49b2-81d6-7d6ae6229a39

Arnoldas 5 aastat tagasi uuendaja Aleksandr 5 aastat tagasi 1
Vasta
Aleksandr 5 aastat tagasi

Hello, please, send us more details regarding the problem.

+2
Ülevaatamisel

not working now this extension

sudeeshptr1018 5 aastat tagasi uuendaja Aleksandr 5 aastat tagasi 1

not working this extension few days

Vasta
Aleksandr 5 aastat tagasi

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Vasta
Aleksandr 5 aastat tagasi

Hello, install the extension for downloading files from Soundcloud while we repair the download from the website:

http://en.savefrom.net/user.php