Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Foorum: Savefrom(EN)
+5
Ülevaatamisel

No me deja descargar ningún formato de video

aventomeza 5 aastat tagasi • uuendaja Aleksandr 5 aastat tagasi • 1

En la página de ok.ru siempre he podido descargar pero ahora al desplegar la pestaña de descarga para elegir el formato/peso todos los botones de descarga salen con error y no me deja descargar nada solo en ok.ru, el video es https://ok.ru/video/1921432619568
¿¿¿Cómo lo soluciono???

Vasta
Aleksandr 5 aastat tagasi

Hello, we are working hard to fix the error.

+5
Ülevaatamisel

hello the savefrom extension do not work in vk.com

nackenbecker 5 aastat tagasi • uuendaja Aleksandr 5 aastat tagasi • 1

the extension for chrome and firefox not work in vk.com 

Vasta
Aleksandr 5 aastat tagasi

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

+5
Ülevaatamisel

why did SaveFrom.net helper stop working on January 02, 2020?

triggernest 5 aastat tagasi • uuendaja Aleksandr 5 aastat tagasi • 4
Vasta
Aleksandr 5 aastat tagasi

Hello, please, send us more details regarding the problem.

+5
Ülevaatamisel

cant download videos from youtube. using latest version

vanessay3105 5 aastat tagasi • uuendaja Aleksandr 5 aastat tagasi • 3
Vasta
Aleksandr 5 aastat tagasi

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Vasta
Aleksandr 5 aastat tagasi

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team

Vasta
Aleksandr 5 aastat tagasi

Hello, reinstall the extension before deleting the previous one, uninstall Chameleon,

install via MeddleMonkey: https://en.savefrom.net/faq.php#ext_inst_chrome

+5
Ülevaatamisel

unable to find download link in firefox

lazim123 5 aastat tagasi • uuendaja Aleksandr 5 aastat tagasi • 1
Vasta
Aleksandr 5 aastat tagasi

Hi. We'll try to fix it ASAP.

+5
Ülevaatamisel

Hola Saludos no puedo descargar videos,me dice q no se encontro enlace por favor ayuda gracias

Mario Mijares 5 aastat tagasi • uuendaja Aleksandr 5 aastat tagasi • 1

Hola no puedo descargar videos me dice que no se encontro enlace ayuda por favor gracias...

Vasta
Aleksandr 5 aastat tagasi

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

+5
Ülevaatamisel

no link found

amariatorrelavega 5 aastat tagasi • uuendaja Aleksandr 5 aastat tagasi • 1
Vasta
Aleksandr 5 aastat tagasi

Здравствуйте, приносим свои извинения за неудобство, постараемся исправить как можно скорее.



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