1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Здравствуйте, чтобы Вам помочь, нам нужна от Вас информация о вашем браузере и установленном расширении.
Подробно Вы можете посмотреть здесь, скопировать, и прислать нам: http://ru.savefrom.net/user.php?info=1
Так же пришлите нам несколько ссылок на файлы которые у Вас не скачиваются.
Спасибо за обращение в поддержку Savefrom.Net !
Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team
cuando intento de descargar un video de dailymotion no se descarga dice error
cuando intento de descargar un video de dailymotion no se descarga dice error
Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team
i cant download the videos from dailymotion PLEASE fix it soon, i need this
Hello,
i use savefrom.net
I use this browser:
Browser: Chrome Mobile 46.0.2490 Android
User Agent: Mozilla/5.0 (Linux; Android 5.1.1; SM-J120G Build/LMY47X) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/46.0.2490.76 Mobile Safari/537.36
and also this browser:
- Browser: Samsung Internet 3.5 Android
- User Agent: Mozilla/5.0 (Linux; Android 5.1.1; SAMSUNG SM-J120G Build/LMY47X) AppleWebKit/537.36 (KHTML, like Gecko) SamsungBrowser/3.5 Chrome/38.0.2125.102 Mobile Safari/537.36
but i cant download this video:
https://www.dailymotion.com/video/x73dg7q
and this video: https://www.dailymotion.com/video/x71og6a
please help this and thank you
Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Also send more links to files for testing.
Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.
Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.
Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#
Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.
Servicio de atención al cliente por UserEcho
