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1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+20
En revisión

I can't download 720p HD Video With Sounds

Sreek hace 6 años actualizado por anonymous hace 2 años 4
Respuesta
Aleksandr hace 6 años

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

+19

НЕ качает в ВК

Андрей Захаров hace 4 años 0

Не удалось определить размер файла, попробуйте повторить попытку

+19

Download button does not appear on instagram anymore

Paulo Stipanov hace 4 años actualizado por Ardi hace 4 años 2

Usually, there is a small download button located on the upper right corner of an Instagram photo and video. But now it has disappeared, it worked just fine 2 days ago. I tried reinstalling it but it didn't work.

+19

Can't download pics from instagram again, fix it asap.

Chandra Vimal hace 4 años 0
+19
Solucionado

Failed video download on VK.com (Oct. 2016)

Laura St Croix hace 8 años actualizado por Aleksandr hace 8 años 7

I can't download any video. I tried the website, but it say that I have to install the extension, wich I already did, and nothing.


I would be very glad if the bug is fixed. Thank you.


My info:

  • Browser: Firefox 49.0 Windows 8.1
  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0
  • Extension: ff-sf 6.75


Respuesta
Aleksandr hace 8 años

Hello, Could you please send a few links you can't download. We will check it out.

Respuesta
Лемур hace 10 años
Try to use opera mobile or mini. It should be working fine
+18

There is no possibility to download photos to Instagram. Please fix the problem.

Ivnan hace 4 años 0

There is no possibility to download photos to Instagram. Please fix the problem.

+18
Solucionado

photo not download from insta

asetia12 hace 7 años actualizado por Aleksandr hace 7 años 2
Respuesta
Aleksandr hace 7 años

Hello, we are working to fix this inconvenience.
This problem will be solved in the new release.
Thank you for using Savefrom.Net!

+17

not able to download from insta??any solution ??

mirusama2468 hace 4 años actualizado por sad zamn97 hace 4 años 1